traccar/traccar-client-ios

Lost of log-in status and push notifications (Official iOS app)

Closed this issue · 4 comments

castillo92 commented

Describe the bug
After updating from v4.9 to v5.2 and start using modern UI, I can not keep the login status in the mobiles app. Each start of app requires sign-in again.

This affect to push notifications because since update I loose all of them except if you open the app and inmidiately trigger a "Test message" notification.

Steps to reproduce the behavior:

  1. In the phone: Open official iOS app v2.10
  2. In a computer: click on "Test message", you receive in the mobile one test notification: push and web.
  3. In the phone: Minimize the app and wait 30 minutes... or more
  4. Click again on "Test message", you will not receive any test notification: push or web.

Expected behavior
The app should keep open the login status and receive notifications despite you open or close the app

Screenshots
If applicable, add screenshots to help explain your problem.

Desktop (please complete the following information):

  • OS: Windows 10
  • Browser: Chrome
  • Version: 103.0.5060.134

Smartphone (please complete the following information):

  • Device: iPhone 13 and some Android
  • OS: iOS 15.5
  • Browser: Safari
  • Version: stock

Additional context
I came from Traccar Blog: https://www.traccar.org/forums/topic/traccar-manager-ios-app-lost-login-info-after-a-couple-of-minutes/#post-73265

Original issue in a bad repo: traccar/traccar#4903 (comment)

tananaev commented

Just tested. After waiting 3 hours I still receive push notifications without any issues.

tananaev commented

Fixed the login issue here: traccar/traccar-manager-ios@011ddb9.

By the way, this is also a wrong place for the ticket. Your report is about Traccar Manager, not Traccar Client.

  • 👍1
castillo92 commented

Fixed the login issue here: traccar/traccar-manager-ios@011ddb9.

By the way, this is also a wrong place for the ticket. Your report is about Traccar Manager, not Traccar Client.

Thanks Antón, the main issue was the lost the login status. I am happy to know you found the fault. It will came in a iOS app update or is in the server side?

tananaev commented

We need to update Traccar first because there are some new requirements from Apple.

  • 👍1