Second User Stopped Syncing

[ElDarazi]

I have two users setup to sync to different accounts. and had the setup going for a few years now. but since December 2, the second user stopped syncing watched status and collection. the main user still syncs normally though. I refreshed the trakt page while i played an episode and it synced as watched. but nothing changed. I went through every forum and suppert site and nothing helped. I re-athenticated accounts and changed and reset all settings and nothing happened. I even updated the app UAS. any ideas could help.

also The plugins folder is no longer in the server folder. any ideas where UAS stores the plugins?

thank you