transifex/transifex-sync-zendesk

Suggestions from User

Closed this issue · 5 comments

  • a search function so it's easier to track down certain articles, sections and categories
  • a column that contains the article, section or category title
  • also it would be nice if it's possible to extend the amount of rows that are shown (no it's 7)

good suggestions! especially 2

So for 2, the title appears if you mouse over. The problem with actually displaying the title is that they can be rather long and could overrun available space.

But that's probably not obvious to the user unless they read the documentation or accidentally discover it. Could we make that first column wider? There's room on the right side... alternatively, show the first 50 characters or something and then the full name on hover. I think anything will provide more info than article-598082 and speed things up for the user.

transifex-sync-screenshot-1

@matthewjackowski I agree with @samuelchan22 article-"id" is not helping them much. Adding a new "ID" column and changing the info inside "Name" column seems more reasonable. Also "Article" & "Transifex Resource" columns could be smaller.
Those fixes could probably improve User Experience!

I think these are all covered in other issues. Closing multiple request tickets. If there is a specific one that needs to be addressed...please create a new issue with it.