New question on the contact information form

Question

New question on the contact information form

Closed this issue 5 years ago · 3 comments

chimchim237 commented 5 years ago

"May we contact you for food assistance opportunities?" Yes / No

Suggest that we ask this before the preferred method of contact.

travismiller commented 5 years ago

👍

Answer 1 · 2019-12-21T03:06:14.000Z

@chimchim237 here's the current fields on the form. I'll add the first name field for #14, but I wonder about how we're using the address fields in here.

Answer 2 · 2019-12-21T18:33:04.000Z

Looks good.
The staff at HFO was concerned that parents requiring to put in their address might make them nervous or hesitant to complete the screener. Thus they wanted to leave these fields optional, since they are not needed to determine eligibility for SNAP. If the user completes this information, it can be emailed out by the site. If not, it's fine that the email doesn't include their address; just their name and a way to contact them.

TPS / HFO WOULD need at least an email address or phone number to get back in touch with the parent after they complete the form; so at least one of those methods of contact needs to be required, and it was suggested that we just ask them what their preferred method of contact is, and then just ask them for that one method is.