condo error with MBP installer

Question

condo error with MBP installer

ZenSurfer opened this issue 7 years ago · 1 comments

Hi Guys,

I downloaded and am trying to install the GLC Launcher for MBP. I have registered for the Academic License and I have a key already provided to me. When I run the installer, it almost completes and I keep getting the following error:

GraphLab Create Launcher
We encountered an error that prevented us from installing.
SAVE LOG
100% CompleteHide Details
Error Occurred: Updating conda package

Installation process initialized.

=== System State ===

Current time: 2017-08-22T04:35:58.291Z

{
"PATH": "/Users/sergioarroyo2017/anaconda/bin:/Applications/MAMP/Library/bin/:/Applications/MAMP/bin/php/php5.6.27/bin/:/usr/local/bin:/usr/bin:/bin:/usr/sbin:/sbin:/Library/Frameworks/Mono.framework/Versions/Current/Commands",
"SHELL": "/bin/bash",
"HOME": "/Users/sergioarroyo2017",
"USERPROFILE": "",
"TEMP": "",
"undefined": ""
}

Local settings:
{
"licenseEmail": "sergievarroyo@yahoo.com",
"licenseKey": "FADD-CE3F-CA2F-4824-1F73-55E6-D586-B615",
"anacondaPath": "/Users/sergioarroyo2017/anaconda"
}

isCondaInEnvironment: true
isPipInEnvironment: true
Selected Anaconda path is /Users/sergioarroyo2017/anaconda
isCondaAvailable("/Users/sergioarroyo2017/anaconda"): true

conda info:
Current conda install:

           platform : osx-64
      conda version : 4.3.21
   conda is private : False
  conda-env version : 4.3.21
conda-build version : not installed
     python version : 3.6.1.final.0
   requests version : 2.14.2
   root environment : /Users/sergioarroyo2017/anaconda  (writable)
default environment : /Users/sergioarroyo2017/anaconda
   envs directories : /Users/sergioarroyo2017/anaconda/envs
                      /Users/sergioarroyo2017/.conda/envs
      package cache : /Users/sergioarroyo2017/anaconda/pkgs
                      /Users/sergioarroyo2017/.conda/pkgs
       channel URLs : https://repo.continuum.io/pkgs/free/osx-64
                      https://repo.continuum.io/pkgs/free/noarch
                      https://repo.continuum.io/pkgs/r/osx-64
                      https://repo.continuum.io/pkgs/r/noarch
                      https://repo.continuum.io/pkgs/pro/osx-64
                      https://repo.continuum.io/pkgs/pro/noarch
        config file : None
         netrc file : None
       offline mode : False
         user-agent : conda/4.3.21 requests/2.14.2 CPython/3.6.1 Darwin/16.7.0 OSX/10.12.6    
            UID:GID : 507:20

conda environments:

aind /Users/sergioarroyo2017/anaconda/envs/aind
nb35 /Users/sergioarroyo2017/anaconda/envs/nb35
sva_env /Users/sergioarroyo2017/anaconda/envs/sva_env
root * /Users/sergioarroyo2017/anaconda

sys.version: 3.6.1 |Anaconda custom (x86_64)| (defaul...
sys.prefix: /Users/sergioarroyo2017/anaconda
sys.executable: /Users/sergioarroyo2017/anaconda/bin/python
conda location: /Users/sergioarroyo2017/anaconda/lib/python3.6/site-packages/conda
conda-build: None
conda-env: /Users/sergioarroyo2017/anaconda/bin/conda-env
conda-server: /Users/sergioarroyo2017/anaconda/bin/conda-server
user site dirs:

CIO_TEST:
CONDA_DEFAULT_ENV:
CONDA_ENVS_PATH:
DYLD_LIBRARY_PATH:
PATH: /Users/sergioarroyo2017/anaconda/bin:/Applications/MAMP/Library/bin/:/Applications/MAMP/bin/php/php5.6.27/bin/:/usr/local/bin:/usr/bin:/bin:/usr/sbin:/sbin:/Library/Frameworks/Mono.framework/Versions/Current/Commands
PYTHONHOME:
PYTHONPATH:

License directories:
/Users/sergioarroyo2017/.continuum
/Users/sergioarroyo2017/Library/Application Support/Anaconda
/Users/sergioarroyo2017/anaconda/licenses
License files (license*.txt):
Package/feature end dates:

===================

Obtained dependency info: {
"glc": {
"version": "2.1",
"url": "https://static.turi.com/products/graphlab-create/2.1/python2.7/macosx/GraphLab_Create-2.1-cp27-none-macosx_10_5_x86_64.macosx_10_6_intel.macosx_10_9_intel.macosx_10_9_x86_64.macosx_10_10_intel.macosx_10_10_x86_64.macosx_10_11_intel.macosx_10_11_x86_64.whl",
"filename": "GraphLab_Create-2.1-cp27-none-macosx_10_5_x86_64.macosx_10_6_intel.macosx_10_9_intel.macosx_10_9_x86_64.macosx_10_10_intel.macosx_10_10_x86_64.macosx_10_11_intel.macosx_10_11_x86_64.whl",
"md5": "0c5b811e7f83ea6d9bcfe50d23795d1d"
},
"anaconda": {
"version": "4.0.0",
"filename": "Anaconda2-4.0.0-MacOSX-x86_64.sh",
"url": "https://static.turi.com/products/graphlab-create-launcher/resources/anaconda/Anaconda2-4.0.0-MacOSX-x86_64.sh",
"md5": "a3443b46f99bc6680c77c688af1b1f5a"
}
}

Anaconda installation detected. Skipping download.

Starting GraphLab Create 2.1 retrieval.

Anaconda installation detected. Skipping installation.

PATH environment variable updated.

Updating conda package.
Fetching package metadata ...
Solving package specifications:

UnsatisfiableError: The following specifications were found to be in conflict:

conda 4.0.8* -> conda-env <2.5 -> python 2.7* -> openssl 1.0.1*
python 3.6*
Use "conda info " to see the dependencies for each package.

Capturing final system state:

=== Packages in GraphLab Create Environment ===

conda list:

CondaEnvironmentNotFoundError: Could not find environment: gl-env .
You can list all discoverable environments with conda info --envs.

pip version:
usage: conda [-h] [-V] command ...
conda: error: argument command: invalid choice: '/Users/sergioarroyo2017/anaconda/bin/conda' (choose from 'info', 'help', 'list', 'search', 'create', 'install', 'update', 'upgrade', 'remove', 'uninstall', 'config', 'clean', 'package')

pip list:
usage: conda [-h] [-V] command ...
conda: error: argument command: invalid choice: '/Users/sergioarroyo2017/anaconda/bin/conda' (choose from 'info', 'help', 'list', 'search', 'create', 'install', 'update', 'upgrade', 'remove', 'uninstall', 'config', 'clean', 'package')

====================================

=== System State ===

Current time: 2017-08-22T04:36:19.366Z

{
"PATH": "/Users/sergioarroyo2017/anaconda/bin:/Users/sergioarroyo2017/anaconda/bin:/Applications/MAMP/Library/bin/:/Applications/MAMP/bin/php/php5.6.27/bin/:/usr/local/bin:/usr/bin:/bin:/usr/sbin:/sbin:/Library/Frameworks/Mono.framework/Versions/Current/Commands",
"SHELL": "/bin/bash",
"HOME": "/Users/sergioarroyo2017",
"USERPROFILE": "",
"TEMP": "",
"undefined": ""
}

Local settings:
{
"licenseEmail": "sergievarroyo@yahoo.com",
"licenseKey": "FADD-CE3F-CA2F-4824-1F73-55E6-D586-B615",
"anacondaPath": "/Users/sergioarroyo2017/anaconda"
}

isCondaInEnvironment: true
isPipInEnvironment: true
Selected Anaconda path is /Users/sergioarroyo2017/anaconda
isCondaAvailable("/Users/sergioarroyo2017/anaconda"): true

conda info:
Current conda install:

           platform : osx-64
      conda version : 4.3.21
   conda is private : False
  conda-env version : 4.3.21
conda-build version : not installed
     python version : 3.6.1.final.0
   requests version : 2.14.2
   root environment : /Users/sergioarroyo2017/anaconda  (writable)
default environment : /Users/sergioarroyo2017/anaconda
   envs directories : /Users/sergioarroyo2017/anaconda/envs
                      /Users/sergioarroyo2017/.conda/envs
      package cache : /Users/sergioarroyo2017/anaconda/pkgs
                      /Users/sergioarroyo2017/.conda/pkgs
       channel URLs : https://repo.continuum.io/pkgs/free/osx-64
                      https://repo.continuum.io/pkgs/free/noarch
                      https://repo.continuum.io/pkgs/r/osx-64
                      https://repo.continuum.io/pkgs/r/noarch
                      https://repo.continuum.io/pkgs/pro/osx-64
                      https://repo.continuum.io/pkgs/pro/noarch
        config file : None
         netrc file : None
       offline mode : False
         user-agent : conda/4.3.21 requests/2.14.2 CPython/3.6.1 Darwin/16.7.0 OSX/10.12.6    
            UID:GID : 507:20

conda environments:

aind /Users/sergioarroyo2017/anaconda/envs/aind
nb35 /Users/sergioarroyo2017/anaconda/envs/nb35
sva_env /Users/sergioarroyo2017/anaconda/envs/sva_env
root * /Users/sergioarroyo2017/anaconda

sys.version: 3.6.1 |Anaconda custom (x86_64)| (defaul...
sys.prefix: /Users/sergioarroyo2017/anaconda
sys.executable: /Users/sergioarroyo2017/anaconda/bin/python
conda location: /Users/sergioarroyo2017/anaconda/lib/python3.6/site-packages/conda
conda-build: None
conda-env: /Users/sergioarroyo2017/anaconda/bin/conda-env
conda-server: /Users/sergioarroyo2017/anaconda/bin/conda-server
user site dirs:

CIO_TEST:
CONDA_DEFAULT_ENV:
CONDA_ENVS_PATH:
DYLD_LIBRARY_PATH:
PATH: /Users/sergioarroyo2017/anaconda/bin:/Users/sergioarroyo2017/anaconda/bin:/Applications/MAMP/Library/bin/:/Applications/MAMP/bin/php/php5.6.27/bin/:/usr/local/bin:/usr/bin:/bin:/usr/sbin:/sbin:/Library/Frameworks/Mono.framework/Versions/Current/Commands
PYTHONHOME:
PYTHONPATH:

License directories:
/Users/sergioarroyo2017/.continuum
/Users/sergioarroyo2017/Library/Application Support/Anaconda
/Users/sergioarroyo2017/anaconda/licenses
License files (license*.txt):
Package/feature end dates:

===================
There was a problem updating the conda package. Restart GraphLab Create Launcher.

Unable to update conda:
Fetching package metadata .........
Solving package specifications: .

UnsatisfiableError: The following specifications were found to be in conflict:

conda 4.0.8* -> conda-env <2.5 -> python 2.7* -> openssl 1.0.1*
python 3.6*
Use "conda info " to see the dependencies for each package.

Process completed with exit code -1

can you please help me out? I really want to use if for the Coursera Course. Thanks!

Answer 1 · 2018-10-27T11:23:51.000Z

Me too. I have the same problem. Have you cleared it out yet?