twelvedata/twelvedata-python

[Question] websocket returns nothing with Example code

rhlcliffex opened this issue · 7 comments

rhlcliffex commented

I have upgraded to pro plan and tried to get data using socket. But it returns nothing.. shows error.. I am using python version 3.8.5

Please help

anttironty commented

If you are successfully subscribing to the streams you want to listen to, there will be a message that starts like this:

'event': 'subscribe-status', 'status': 'ok', 'success':

And then it will list all the tickers you have successfully subscribed to. Are you seeing that message?

rhlcliffex commented

@anttironty i am not seeing any message. Terminal stays blank

midasSSS commented

@rhlcliffex what is your current tier plan?

midasSSS commented

Perhaps the issue is related to your Python setup, for instance, due to SSL.

alkagize commented

So we can't test websocket with free trial? But it says 8 WebSocket(trial) on the pricing season.

midasSSS commented

You can, see this article.