Dialpad is not closing nor adding the outbound task on flex
Closed this issue · 5 comments
When making an outbound call, I can dial the number and the phone can be answered on the other end but the dial pad stays on the screen without closing. Hold music is heard on the other end.
Hi @shageevan
It sounds like something is misconfigured. Is this happening on every call?
Hi @jhunter-twilio, I configured everything as mentioned. It is happening on all outbound calls. I will share a video later today.
It definitely sounds misconfigured
I'd recommend taking a clean checkout, ensuring all the SIDs are setup in the environment file correctly, in particular the sync service sid (it sounds like that specifically is missing), deploying the functions and deploying the asset as described in the instructions.
If it's still happening can you watch the console logs and the callStatusUpdateHandler function and look for errors
Sure. I will check on this and revert later today.
Done. Works now.