Switching to Bluetooth disconnect the user from call on Realme 5s

Question

Switching to Bluetooth disconnect the user from call on Realme 5s

vismay11 opened this issue 3 years ago · 8 comments

Describe the bug
When the user joins the call selecting speaker or wired headphones the user is able to speak and hear everyone but as soon as the user switches to Bluetooth earphones then the user gets disconnected from the call. It is also tested on video-quickstart-android and gives the same result. I will add steps to reproduce in video-quickstart-android.

To Reproduce
Steps to reproduce the behavior:

Use Realme 5s and Connect to the Room by entering Room Name
Once connected then switch to Bluetooth earphones
As soon as earphones get connected the user will be disconnected.

Expected behavior
Once Bluetooth earphones get connected the user should be able to hear the voice from it.

Actual behavior
As soon as the Bluetooth earphones get connected the user disconnects from the call.

AudioSwitch Version

Version: 1.1.2

Android Device:

Device: Realme 5s
API Version: API 29

Answer 1 · 2021-08-13T17:37:56.000Z

@paynerc any update on this?

Answer 2 · 2021-08-13T17:41:49.000Z

Hi @vismay11 ! Sorry for the delay on this one. Our bandwidth is limited at the moment for AudioSwitch support. I'll add a ticket for this one in our backlog to have our team look into this issue when we have a chance. Thanks!

Answer 3 · 2021-08-19T06:32:15.000Z

Hi @Alton09, thank you!

Answer 4 · 2023-02-13T14:03:05.000Z

We also have same issue (happened on Samsung S20 FE). Because of that issue it is not appropriate to use this library. (After connecting Bluetooth, call is finished a few seconds later) I hope someone could fix that issue.

Update:
After I added the library as module, this bug has disappeared. Looks like there is no issue with codes

Answer 5 · 2023-08-07T14:52:39.000Z

Hi @vismay11 would it be possible to add logs when you encounter this issue?

Answer 6 · 2023-11-13T16:11:06.000Z

@akardas16 Can you provide more information on your statement as "After I added the library as a module, this bug has disappeared". What do you mean by "After I added the library as a module?"

Answer 7 · 2023-11-14T20:47:20.000Z

I have imported library to my project instead of adding it as dependency

@akardas16 Can you provide more information on your statement as "After I added the library as a module, this bug has disappeared". What do you mean by "After I added the library as a module?"

Answer 8 · 2023-11-27T16:09:54.000Z

Closing, issue due to customer error