Uninstalling snap app glitch - needs proper error handling UI
Opened this issue · 1 comments
Is there an existing issue for this?
- I have searched the existing issues and found none matching what I'm reporting.
Bug Description
I wasn't able to uninstall steam via App Center, because it was stalling forever. Then I had to uninstall it via the terminal, and it eventually worked by doing this. Please make sure this isn't necessary.
jared@jared-Lenovo-ideapad:~$ sudo snap remove steam --purge
error: cannot perform the following tasks:
- Remove data for snap "steam" (206) (unlinkat /home/jared/snap/steam/common/.local/share/Steam/logs: directory not empty)
jared@jared-Lenovo-ideapad:~$ sudo rm -rf ~/snap/steam
sudo rm -rf /var/snap/steam
sudo rm -rf /var/lib/snapd/cache/steam
jared@jared-Lenovo-ideapad:~$ sudo snap remove steam --purge
steam removed
Steps to reproduce the behavior
- install Steam via the app center
- enable proton and install a game
- attempt to uninstall steam via the app center
Expected behavior
No response
Ubuntu release
24.04 LTS
What architecture are you using?
I don't know
System info
6.8.0-52-generic #53-Ubuntu SMP PREEMPT_DYNAMIC Sat Jan 11 00:06:25 UTC 2025
name: snap-store
summary: Snap Store is a graphical desktop application for discovering, installing and
managing snaps on Linux.
publisher: Canonical✓
store-url: https://snapcraft.io/snap-store
contact: https://bugs.launchpad.net/snap-store/
license: unset
description: |
Snap Store showcases featured and popular applications with useful descriptions, ratings,
reviews and screenshots.
Applications can be found either through browsing categories or by searching.
Snap Store can also be used to switch channels, view and alter snap permissions and view
and submit reviews and ratings.
Snap Store is based on GNOME Software, optimized for the Snap experience.
commands:
- snap-store.show-updates
- snap-store
snap-id: gjf3IPXoRiipCu9K0kVu52f0H56fIksg
tracking: latest/stable/ubuntu-24.04
refresh-date: 21 days ago, at 10:49 PST
channels:
2/stable: 0+git.7a3a49a6 2024-12-19 (1248) 11MB -
2/candidate: ↑
2/beta: ↑
2/edge: 0+git.b47d8fa8 2025-02-12 (1256) 11MB -
latest/stable: 41.3-72-g80e7130 2024-09-22 (1216) 12MB -
latest/candidate: ↑
latest/beta: ↑
latest/edge: 0+git.b47d8fa8 2025-02-12 (1256) 11MB -
preview/stable: –
preview/candidate: 0.2.7-alpha 2023-02-02 (864) 10MB -
preview/beta: ↑
preview/edge: 0.3.0-alpha 2023-08-14 (1017) 11MB -
1/stable: 41.3-72-g80e7130 2024-09-22 (1216) 12MB -
1/candidate: ↑
1/beta: ↑
1/edge: 41.3-72-g80e7130 2024-09-16 (1216) 12MB -
installed: 0+git.4fcd62b7 (1218) 11MB -
name: snapd
summary: Daemon and tooling that enable snap packages
publisher: Canonical✓
store-url: https://snapcraft.io/snapd
contact: https://github.com/snapcore/snapd/issues
license: GPL-3.0
description: |
Install, configure, refresh and remove snap packages. Snaps are
'universal' packages that work across many different Linux systems,
enabling secure distribution of the latest apps and utilities for
cloud, servers, desktops and the internet of things.
Start with 'snap list' to see installed snaps.
type: snapd
snap-id: PMrrV4ml8uWuEUDBT8dSGnKUYbevVhc4
tracking: latest/stable
refresh-date: 21 days ago, at 00:04 PST
channels:
latest/stable: 2.67 2025-01-11 (23545) 46MB -
latest/candidate: 2.67.1 2025-02-05 (23771) 46MB -
latest/beta: 2.68 2025-02-14 (24014) 53MB -
latest/edge: 2.68+g8.40abdd0 2025-02-14 (24017) 53MB -
installed: 2.67 (23545) 46MB snapd
Additional context
No response
Could you please report this to https://github.com/canonical/steam-snap/ to address the underlying issue?
I'll leave this open here, since we need to implement proper error handling in the UI for this case.