Error when creating charts

[ZachParkerCR]

We just recently started seeing an error message occur when we are trying to create a chart to display information for a signal on the website. This seems to be happening for each signal regardless of the metric type we select.

"An error occurred while executing the command definition. See the inner exception for details."

Any idea what the general cause of this error would be? Is it a database time-out issue due to slowness in querying for the date range?

I checked the database and got this longer error:

"An error occurred while executing the command definition. See the inner exception for details.System.Data.SqlClient.SqlException (0x80131904): Execution Timeout Expired. The timeout period elapsed prior to completion of the operation or the server is not responding. ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out
at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection, Action1 wrapCloseInAction) at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose) at System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean& dataReady) at System.Data.SqlClient.SqlDataReader.TryConsumeMetaData() at System.Data.SqlClient.SqlDataReader.get_MetaData() at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString, Boolean isInternal, Boolean forDescribeParameterEncryption, Boolean shouldCacheForAlwaysEncrypted) at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async, Int32 timeout, Task& task, Boolean asyncWrite, Boolean inRetry, SqlDataReader ds, Boolean describeParameterEncryptionRequest) at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, TaskCompletionSource1 completion, Int32 timeout, Task& task, Boolean& usedCache, Boolean asyncWrite, Boolean inRetry)
at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method)
at System.Data.SqlClient.SqlCommand.ExecuteReader(CommandBehavior behavior, String method)
at System.Data.Entity.Infrastructure.Interception.InternalDispatcher1.Dispatch[TTarget,TInterceptionContext,TResult](TTarget target, Func3 operation, TInterceptionContext interceptionContext, Action3 executing, Action3 executed)
at System.Data.Entity.Infrastructure.Interception.DbCommandDispatcher.Reader(DbCommand command, DbCommandInterceptionContext interceptionContext)
at System.Data.Entity.Core.EntityClient.Internal.EntityCommandDefinition.ExecuteStoreCommands(EntityCommand entityCommand, CommandBehavior behavior)
ClientConnectionId:97d4ca4c-b80d-4319-a73d-a9a0f23a480b
Error Number:-2,State:0,Class:11"

[ZachParkerCR]

This was an internal database server issue. This has been resolved after fixing that resource issue. Disregard.