Guild Wars 2 login error (Arenanet, Europe)
Closed this issue · 19 comments
Describe the issue you are having
arenanet cache domains are caching but login to Guild Wars 2 isn't possible - Error 58
Describe your setup?
lancachenet/monolithic (docker) with Unbound Server with uklans/cache-domains git
lancachenet/monolithic: 10.0.0.200:80
lancachenet/sniproxy: 10.0.0.200:443
Are you running sniproxy
Yes, also docker
DNS Configuration
server:
local-zone: "assetcdn.101.arenanetworks.com" redirect
local-data: "assetcdn.101.arenanetworks.com 30 IN A 10.0.0.200"
local-zone: "assetcdn.102.arenanetworks.com" redirect
local-data: "assetcdn.102.arenanetworks.com 30 IN A 10.0.0.200"
local-zone: "assetcdn.103.arenanetworks.com" redirect
local-data: "assetcdn.103.arenanetworks.com 30 IN A 10.0.0.200"
local-zone: "live.patcher.bladeandsoul.com" redirect
local-data: "live.patcher.bladeandsoul.com 30 IN A 10.0.0.200"
Sniproxy output
No output from sniproxy that is arenanet related
Any errors in your monolithic logs? Either access.log or error.log
only "errors" I see are non-related I would say
2019/07/20 14:39:40 [error] 1321#1321: *44802 upstream timed out (110: Connection timed out) while connecting to upstream, client: 10.0.0.175, server: , request: "GET /program/101/1/0/2115870/compressed HTTP/1.1", upstream: "http://99.86.245.205:80/program/101/1/0/2115870/compressed", host: "assetcdn.101.ArenaNetworks.com" 2019/07/20 14:40:10 [error] 1322#1322: *44800 upstream timed out (110: Connection timed out) while connecting to upstream, client: 10.0.0.175, server: , request: "GET /program/101/1/0/2093371/compressed HTTP/1.1", upstream: "http://99.86.245.146:80/program/101/1/0/2093371/compressed", host: "assetcdn.101.ArenaNetworks.com" 2019/07/20 14:40:41 [error] 1321#1321: *44802 upstream timed out (110: Connection timed out) while connecting to upstream, client: 10.0.0.175, server: , request: "GET /program/101/1/0/2115870/compressed HTTP/1.1", upstream: "http://99.86.245.146:80/program/101/1/0/2115870/compressed", host: "assetcdn.101.ArenaNetworks.com" 2019/07/20 14:40:43 [error] 1321#1321: *45310 upstream timed out (110: Connection timed out) while connecting to upstream, client: 10.0.0.175, server: , request: "GET /program/101/1/0/2093398/compressed HTTP/1.1", upstream: "http://99.86.245.205:80/program/101/1/0/2093398/compressed", host: "assetcdn.101.ArenaNetworks.com" 2019/07/20 14:40:43 [error] 1321#1321: *45305 upstream timed out (110: Connection timed out) while connecting to upstream, client: 10.0.0.175, server: , request: "GET /program/101/1/0/2101932/compressed HTTP/1.1", upstream: "http://99.86.245.131:80/program/101/1/0/2101932/compressed", host: "assetcdn.101.ArenaNetworks.com" 2019/07/20 14:41:26 [error] 1322#1322: *45304 upstream timed out (110: Connection timed out) while connecting to upstream, client: 10.0.0.175, server: , request: "GET /program/101/1/0/2087856/compressed HTTP/1.1", upstream: "http://99.86.245.131:80/program/101/1/0/2087856/compressed", host: "assetcdn.101.ArenaNetworks.com"
Looks like assetcdn.101 is having issues from your network.
Step 1 sounds obvious but are you sure that this is currently working if you take monolithic offline and go direct?
Step 1 sounds obvious but are you sure that this is currently working if you take monolithic offline and go direct?
If I bypass monolithic (using 8.8.8.8 as DNS on client) everything is working fine
EDIT:
Looks like assetcdn.101 is having issues from your network.
I'm on LTE, i think its related to my WAN connection
I did some ping tests
pinging assetcdn.101.ArenaNetworks.com
Min = 12ms, Max = 253ms, Mid = 31ms, Loss = 2%
pinging 8.8.8.8
Min = 18ms, Max = 239ms, Mid = 42ms, Loss = 2%
pinging 139.130.4.5(Australian DNS, far far away from mid europe)
Min = 367ms, Max = 476ms, Mid = 390ms, Loss = 0%
pinging 185.139.32.19 (near server in europe)
Min = 23ms, Max = 149ms, Mid = 45ms, Loss = 0%
I can confirm on monolithic gw2 updates and installation doesn't work . caching the game itself doesn't work.the only 2 ways to get to download normally would be sudo docker restart lancache steamcache-dns or change the dns to 8.8.8.8
Can you pls remove gw2 because i have to reset dns for people everytime someone wants to play gw2
Is there anything I can do to provide more info?
Hey all,
We're aware of this - hopefully we will be able to test this over this coming weekend and confirm.
We're aware of this - hopefully we will be able to test this over this coming weekend and confirm.
Thx for your effort
I have been unable to confirm your issue. I have a cache, SNI, and DNS setup
- Downloaded installer from scratch
- Started install (both patcher and game downloaded as expected, from assetcdn.101.arenanetworks.com)
- logged in to installer without issue
- game starts and plays without issue
I have been unable to confirm your issue. I >have a cache, SNI, and DNS setup
Are you also located in Europe?
Might only be caused by CDN in Europe...
Is your SNI showing anything arenanet related?
in the UK, nothing at all in the SNI logs
OK, I will be at home in about 1-2hours, I gonna check with wireshark on client and analyze all logs in my containers
Thanks!
in the UK, nothing at all in the SNI logs
can you wait untill u get an update and try to update it through the containers ?
i don't know if you guys fixed it or the fact that i switched back to ubuntu 18.4 from kubuntu 19 fixed it , either way i think it works fine now , i need to give it more time and update the game few more times to make sure
It realy seems to work now! I tested it on 3 different clients, there wasn't a update though
Ok, well if its all working now we'll close this issue. Should it reoccur let us know and we can try to see whats going on.
There was an update this night, it wasn't downloaded at all with cache active
The login into gw2 is working though, which was broken for weeks