ultraleap/OpenXRHandTracking

Failed to install at log permissions for translation exception

Lumi-CLE opened this issue · 4 comments

Lumi-CLE commented

The installation stops at step "Log Permissions" after a translation exception.

Installing:
 - OpenXR Directory:     DONE
 - API Layer DLLs:       DONE
 - Documentation:        DONE
 - Registry keys:        DONE
 - Uninstaller:          DONE
 - DLL Permissions:      DONE
 - Log Permissions:      FAILED: Exception calling "Translate" with "1" argument(s): "Some or all identity references could not be translated."
rblenkinsopp commented

Hi There, thanks for the report. That's not an error we've seen before. I'd be interested to get some more details about your system. Can you confirm what version of Windows you are running on?

That error should only affect the ability to write logs when running UWP (Windows Store) applications. This shouldn't cause any issues otherwise. Going forward, we are moving to a different installer which I hope won't exhibit this issue.

rblenkinsopp commented

@Lumi-CLE Can you try with the installer that's included in Beta 4? We have completely changed the installer in this version so we would like to see if this issue is still present.

Lumi-CLE commented

Hi,
I tested the beta 4 install and it works.
XR_EXT_hand_tracking and XR_APILAYER_ULTRALEAP_hand_tracking appear well in the "System Status" tab of Microsoft Mixed Reality OpenXR Developer Tools App.
Thanks for following the issue.

rblenkinsopp commented

Great :) Glad to hear that this solved the issue.