'There was an error connecting to UserVoice' message

[franklynsd]

This message is shown some times to users when they want to send a question or feedback.
Is this a problem on our end or in UserVoice servers?

[austintaylor]

Do you have an error message from the log?

[franklynsd]

Sorry I don't. It was reported by an external user. I will try to reproduce the error.

[timukasr]

We have same problem. Happens, when checking "I want this!" in forum. Error from log:

D/UV: /api/v1/users/discover.json
D/UV: {"errors":{"type":"record_not_found","message":"ActiveRecord::RecordNotFound"}}
D/UV: /api/v1/oauth/request_token.json
E/com.uservoice.uservoicesdk: Attempt to invoke virtual method 'int java.lang.String.length()' on a null object reference -- null

I tried SDK 1.2.4 which worked. Then updated back to 1.2.5 which also worked. But after uninstalling/reinstalling app, it stopped working with SDK 1.2.5.

[roshni-heady]

Any solution for this issue ?

[caltseng]

We are also getting this, so some resolution would be great.