videosdk-live/videosdk-rtc-flutter-sdk-example

Blank dark screen

dev-justine opened this issue · 5 comments

dev-justine commented

I started using this package last month for my project and it has been working fine. I was able to have video calls on my flutter app.

But, since yesterday, it hasn't been working. When, I try to have a video call, the screen just remains dark and blank, it doesn't even show my video.

I also tried the videosdk code example and it was the same thing.

This is my debug console log:

I/org.webrtc.Logging(17810): NativeLibrary: Loading native library: jingle_peerconnection_so
I/org.webrtc.Logging(17810): NativeLibrary: Loading library: jingle_peerconnection_so
W/.rimotli.avoca(17810): Accessing hidden method Lsun/misc/Unsafe;->putLong(Ljava/lang/Object;JJ)V (greylist, linking, allowed)
I/org.webrtc.Logging(17810): PeerConnectionFactory: PeerConnectionFactory was initialized without an injected Loggable. Any existing Loggable will be deleted.
I/org.webrtc.Logging(17810): EglBase14Impl: SDK version: 29. isEGL14Supported: true
I/org.webrtc.Logging(17810): EglBase14Impl: Using OpenGL ES version 2
I/org.webrtc.Logging(17810): WebRtcAudioManagerExternal: Sample rate is set to 48000 Hz
I/org.webrtc.Logging(17810): WebRtcAudioManagerExternal: Sample rate is set to 48000 Hz
E/org.webrtc.Logging(17810): JavaAudioDeviceModule: HW NS not supported
I/org.webrtc.Logging(17810): JavaAudioDeviceModule: createAudioDeviceModule
I/org.webrtc.Logging(17810): JavaAudioDeviceModule: HW NS will not be used.
I/org.webrtc.Logging(17810): JavaAudioDeviceModule: HW AEC will be used.
I/org.webrtc.Logging(17810): WebRtcAudioEffectsExternal: ctor@[name=main, id=2]
I/org.webrtc.Logging(17810): WebRtcAudioRecordExternal: ctor@[name=main, id=2]
I/org.webrtc.Logging(17810): WebRtcAudioTrackExternal: ctor@[name=main, id=2]
W/AudioCapabilities(17810): Unsupported mime audio/x-ima
W/AudioCapabilities(17810): Unsupported mime audio/mpeg-L1
W/AudioCapabilities(17810): Unsupported mime audio/mpeg-L2
W/AudioCapabilities(17810): Unsupported mime audio/x-ms-wma
W/VideoCapabilities(17810): Unsupported mime video/wvc1
W/VideoCapabilities(17810): Unsupported mime video/avc-wfd
W/VideoCapabilities(17810): Unsupported mime video/mp43
W/VideoCapabilities(17810): Unrecognized profile/level 1/32 for video/mp4v-es
W/VideoCapabilities(17810): Unrecognized profile/level 32768/2 for video/mp4v-es
W/VideoCapabilities(17810): Unrecognized profile/level 32768/64 for video/mp4v-es
W/VideoCapabilities(17810): Unsupported mime video/wvc1
W/VideoCapabilities(17810): Unsupported mime video/x-ms-wmv7
W/VideoCapabilities(17810): Unsupported mime video/x-ms-wmv8
I/org.webrtc.Logging(17810): WebRtcAudioRecordExternal: enableBuiltInAEC(true)
I/org.webrtc.Logging(17810): WebRtcAudioEffectsExternal: setAEC(true)
I/org.webrtc.Logging(17810): PeerConnectionFactory: onWorkerThreadReady
I/org.webrtc.Logging(17810): PeerConnectionFactory: onSignalingThreadReady
I/org.webrtc.Logging(17810): PeerConnectionFactory: onNetworkThreadReady
D/MediaConstraintsUtils(17810): mandatory constraints are not a map
I/FlutterWebRTCPlugin(17810): getUserMedia(audio): mandatory: [], optional: [sourceId: audio-1]
D/FlutterWebRTCPlugin(17810): MediaStream id: 78fae78f-de4f-4ebf-b8fb-6d9c97b5163b
W/.rimotli.avoca(17810): Accessing hidden method Lsun/misc/Unsafe;->getLong(Ljava/lang/Object;J)J (greylist,core-platform-api, linking, allowed)
W/.rimotli.avoca(17810): Accessing hidden method Lsun/misc/Unsafe;->getObject(Ljava/lang/Object;J)Ljava/lang/Object; (greylist, linking, allowed)
W/.rimotli.avoca(17810): Accessing hidden method Lsun/misc/Unsafe;->putObject(Ljava/lang/Object;JLjava/lang/Object;)V (greylist, linking, allowed)
W/.rimotli.avoca(17810): Accessing hidden method Lsun/misc/Unsafe;->putLong(Ljava/lang/Object;JJ)V (greylist, linking, allowed)
W/.rimotli.avoca(17810): Accessing hidden method Lsun/misc/Unsafe;->getLong(Ljava/lang/Object;J)J (greylist,core-platform-api, linking, allowed)
W/.rimotli.avoca(17810): Accessing hidden method Lsun/misc/Unsafe;->putLong(Ljava/lang/Object;JJ)V (greylist, linking, allowed)
W/.rimotli.avoca(17810): Accessing hidden method Lsun/misc/Unsafe;->getLong(Ljava/lang/Object;J)J (greylist,core-platform-api, linking, allowed)
I/flutter (17810): request timeout
W/.rimotli.avoca(17810): Accessing hidden method Lsun/misc/Unsafe;->putLong(Ljava/lang/Object;JJ)V (greylist, linking, allowed)

yash-chudasama commented

Hi @dev-justine, try to change permissions in Auth Server.

For Node.js Auth Server,

const payload = {
    apikey: API_KEY,
    permissions: ["allow_join"]
  };
yash-chudasama commented

Hii @dev-justine , I had faced same issue as yours, then I came to following solution.

If above solution does not work, then you can go to VideoSDK Dashboard to check whether your account is activated or not.

If your account is deactivated, you can simply activate it by completing requested action.

dev-justine commented

Hi @yash-chudasama my account is active. I just checked it.

  • 👍1
dev-justine commented

Ok, so i was able to reach out to the mod and it turns out, that my issue originated from my permissions on the node js server code.

i had added 3 permissions

  const payload = {
    apikey: API_KEY,
    permissions: ["allow_join", "allow_mod", "ask_join"],
  };

but i was meant to be just one, like @yash-chudasama mentioned

Hi @dev-justine, try to change permissions in Auth Server.

For Node.js Auth Server,

const payload = {
    apikey: API_KEY,
    permissions: ["allow_join"]
  };
  • 👍1
dev-justine commented

This happened after an upgrade was made on their system

  • 👍1