videosdk-live/videosdk-rtc-flutter-sdk-example

Screen remains at initializing meeting

corporate-cas opened this issue · 2 comments

Video calls do not progress beyond the screen that says initializing meeting. This occurs on both our app and the example code supplied here.

The same code worked previously but in the past 24 to 48 hours, this issue has persisted.

Console:
I/org.webrtc.Logging(17810): NativeLibrary: Loading native library: jingle_peerconnection_so
I/org.webrtc.Logging(17810): NativeLibrary: Loading library: jingle_peerconnection_so
W/.rimotli.avoca(17810): Accessing hidden method Lsun/misc/Unsafe;->putLong(Ljava/lang/Object;JJ)V (greylist, linking, allowed)
I/org.webrtc.Logging(17810): PeerConnectionFactory: PeerConnectionFactory was initialized without an injected Loggable. Any existing Loggable will be deleted.
I/org.webrtc.Logging(17810): EglBase14Impl: SDK version: 29. isEGL14Supported: true
I/org.webrtc.Logging(17810): EglBase14Impl: Using OpenGL ES version 2
I/org.webrtc.Logging(17810): WebRtcAudioManagerExternal: Sample rate is set to 48000 Hz
I/org.webrtc.Logging(17810): WebRtcAudioManagerExternal: Sample rate is set to 48000 Hz
E/org.webrtc.Logging(17810): JavaAudioDeviceModule: HW NS not supported
I/org.webrtc.Logging(17810): JavaAudioDeviceModule: createAudioDeviceModule
I/org.webrtc.Logging(17810): JavaAudioDeviceModule: HW NS will not be used.
I/org.webrtc.Logging(17810): JavaAudioDeviceModule: HW AEC will be used.
I/org.webrtc.Logging(17810): WebRtcAudioEffectsExternal: ctor@[name=main, id=2]
I/org.webrtc.Logging(17810): WebRtcAudioRecordExternal: ctor@[name=main, id=2]
I/org.webrtc.Logging(17810): WebRtcAudioTrackExternal: ctor@[name=main, id=2]
W/AudioCapabilities(17810): Unsupported mime audio/x-ima
W/AudioCapabilities(17810): Unsupported mime audio/mpeg-L1
W/AudioCapabilities(17810): Unsupported mime audio/mpeg-L2
W/AudioCapabilities(17810): Unsupported mime audio/x-ms-wma
W/VideoCapabilities(17810): Unsupported mime video/wvc1
W/VideoCapabilities(17810): Unsupported mime video/avc-wfd
W/VideoCapabilities(17810): Unsupported mime video/mp43
W/VideoCapabilities(17810): Unrecognized profile/level 1/32 for video/mp4v-es
W/VideoCapabilities(17810): Unrecognized profile/level 32768/2 for video/mp4v-es
W/VideoCapabilities(17810): Unrecognized profile/level 32768/64 for video/mp4v-es
W/VideoCapabilities(17810): Unsupported mime video/wvc1
W/VideoCapabilities(17810): Unsupported mime video/x-ms-wmv7
W/VideoCapabilities(17810): Unsupported mime video/x-ms-wmv8
I/org.webrtc.Logging(17810): WebRtcAudioRecordExternal: enableBuiltInAEC(true)
I/org.webrtc.Logging(17810): WebRtcAudioEffectsExternal: setAEC(true)
I/org.webrtc.Logging(17810): PeerConnectionFactory: onWorkerThreadReady
I/org.webrtc.Logging(17810): PeerConnectionFactory: onSignalingThreadReady
I/org.webrtc.Logging(17810): PeerConnectionFactory: onNetworkThreadReady
D/MediaConstraintsUtils(17810): mandatory constraints are not a map
I/FlutterWebRTCPlugin(17810): getUserMedia(audio): mandatory: [], optional: [sourceId: audio-1]
D/FlutterWebRTCPlugin(17810): MediaStream id: 78fae78f-de4f-4ebf-b8fb-6d9c97b5163b
W/.rimotli.avoca(17810): Accessing hidden method Lsun/misc/Unsafe;->getLong(Ljava/lang/Object;J)J (greylist,core-platform-api, linking, allowed)
W/.rimotli.avoca(17810): Accessing hidden method Lsun/misc/Unsafe;->getObject(Ljava/lang/Object;J)Ljava/lang/Object; (greylist, linking, allowed)
W/.rimotli.avoca(17810): Accessing hidden method Lsun/misc/Unsafe;->putObject(Ljava/lang/Object;JLjava/lang/Object;)V (greylist, linking, allowed)
W/.rimotli.avoca(17810): Accessing hidden method Lsun/misc/Unsafe;->
putLong(Ljava/lang/Object;JJ)V (greylist, linking, allowed)
W/.rimotli.avoca(17810): Accessing hidden method Lsun/misc/Unsafe;->getLong(Ljava/lang/Object;J)J (greylist,core-platform-api, linking, allowed)
W/.rimotli.avoca(17810): Accessing hidden method Lsun/misc/Unsafe;->putLong(Ljava/lang/Object;JJ)V (greylist, linking, allowed)
W/.rimotli.avoca(17810): Accessing hidden method Lsun/misc/Unsafe;->getLong(Ljava/lang/Object;J)J (greylist,core-platform-api, linking, allowed)
I/flutter (17810): request timeout
W/.rimotli.avoca(17810): Accessing hidden method Lsun/misc/Unsafe;->putLong(Ljava/lang/Object;JJ)V (greylist, linking, allowed)

Hi @corporate-cas, try to change permissions in Auth Server.

For Node.js Auth Server,

const payload = {
    apikey: API_KEY,
    permissions: ["allow_join"]
  };

Hii @corporate-cas , I had faced same issue as yours, then I came to following solution.

If above solution does not work, then you can go to VideoSDK Dashboard to check whether your account is activated or not.

If your account is deactivated, you can simply activate it by completing requested action.