Vimeo videos display balck screen on IPhone devices
Closed this issue · 12 comments
Expected Behavior
Click on play, the video will be displayed in full screen
Actual Behavior
Click on play, full screen will be opened but it's black screen.
I had to stop the video and minimize the screen, then play the video again,
only then the video will be played properly
Using React Player in React Project
Steps to Reproduce
Install React Player via npm i react-player then use this as the url
Hi @MarwanEsm - this sounds similar to an issue I've seen, but in order to confirm, can you share a page or test environment where this can be reproduced?
ezyZip.mp4
Hi @MarwanEsm - thanks for sharing a screen recording. This looks like an active iOS bug that we have prioritized for investigation. Something appears to have regressed in the browser in a recent release (I believe 17.4). I'll follow up on this ticket when we have a solution or update on that issue.
@rkrishnan8594 thank you for taking the time to investigate the issue. Much appreciated
@rkrishnan8594 We are also experiencing this issue, which is causing a substantial business impact for us. Any updates?
No updates to share, just that we'll be looking into this issue soon.
I'm using react-native-webview to play the Vimeo video. Same issue
@rkrishnan8594 could you please let's know if there is any udpate on this ? appreciate your effort
@MarwanEsm We ended up fixing this issue recently. Are you still experiencing it?
@rkrishnan8594, thanks for the feedback, here's a show-case video
MicrosoftTeams-video.mp4
@MarwanEsm Hm, this seems like a different issue than the original one reported. It seems like in the recording you just shared that playback is failing to start, rather than it going into a blank/black fullscreen. I also don't believe that this is an issue with the Player.js library, but correct me if you think otherwise. Do you mind contacting support about this?
@rkrishnan8594 suddenly it starts working properly :) . I really appreciate your reply and effort