vrolife/modern_laptop

Linux Mint: No fingerprint sensor detected

Closed this issue · 8 comments

abkein commented

When installing the fingerprint sensor, the following error appears

$sudo  /bin/sh install.sh fingerprint
...apt output...
No fingerprint sensor detected

Desktop:

  • OS: Linux Mint 21
  • Laptop: Redmi Book Pro 15 2022
  • Kernel version: Linux werix 5.15.0-53-generic #59-Ubuntu SMP Mon Oct 17 18:53:30 UTC 2022 x86_64 x86_64 x86_64 GNU/Linux
  • Environment: cat /etc/os-release
    I've replaced mint strings with debian to normally install the drivers
NAME="Linux Mint"
VERSION="21 (Vanessa)"
ID=debian
ID_LIKE="debian"
PRETTY_NAME="Linux Mint 21"
VERSION_ID="21"
HOME_URL="https://www.linuxmint.com/"
SUPPORT_URL="https://forums.linuxmint.com/"
BUG_REPORT_URL="http://linuxmint-troubleshooting-guide.readthedocs.io/en/latest/"
PRIVACY_POLICY_URL="https://www.linuxmint.com/"
VERSION_CODENAME=jammy
UBUNTU_CODENAME=jammy

** Log **
The complete dmesg output can be found on Hastebin

vrolife commented

The fingerprint driver in this repo only supports device USB 10a5:9201(FPC FPC Sensor Controller).
Your fingerprint sensor is 27c6:589a(Goodix FingerPrint)

[    1.327589] usb 1-3: New USB device found, idVendor=27c6, idProduct=589a, bcdDevice= 1.00
[    1.327595] usb 1-3: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[    1.327598] usb 1-3: Product: FingerPrint
[    1.327600] usb 1-3: Manufacturer: Goodix

Another fingerprint driver

abkein commented

But with the fprint I have the same erorr

$ fprintd-enroll 
Impossible to enroll: GDBus.Error:net.reactivated.Fprint.Error.NoSuchDevice: No devices available
kevinmatthe commented

Then this issue is somehow cannot be fixed? I got the same fingerprint sensor 27c6:589a

vrolife commented

Then this issue is somehow cannot be fixed? I got the same fingerprint sensor 27c6:589a

If I had the device 27c6:589a, I'd be happy to develop drivers for it.But my fingerprint sensor is 10a5:9201. There's nothing I can do.

abkein commented

Probably can we help? Maybe SSH access to machine with this sensor or donation, so you can buy it?

kevinmatthe commented

Has anybody tried to connect with the hardware company for driver supports? Goodix seems to be a China's Shenzhen company.

vrolife commented

Probably can we help? Maybe SSH access to machine with this sensor or donation, so you can buy it?

Remote development is impossible, and it is hard to buy a fingerprint sensor(or a laptop) made by particular manufacturer.