Clarification of "a process is in place for acting on it"
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MakotoUeki commented
5.5.7 Is there Enough Help and Support?
https://www.w3.org/TR/coga-usable/#is-there-enough-help-and-support
The last bullet reads "Confirm that when feedback is given, a process is in place for acting on it!"
Could you please give us concrete example of "a process is in place for acting on it"?