4.8.2.1 User Need
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MakotoUeki commented
4.8.2.1 User Need has a link to "Help" User Story. The link must be "[3.7.2 Support (User Story)] (https://www.w3.org/TR/coga-usable/#support-user-story)" instead.
Because the quoted user need comes from the 3rd bullet in "3.7.2 Support (User Story)".