wallee-payment/woocommerce

Stop Wallee Email to Custoer

rajuodedara006 opened this issue · 5 comments

rajuodedara006 commented

Hello,

I Tried to stop Wallee email to send to customer when they place an order as I'm trying to manage emails because one email already sent by Woocommerce and other email from wallee i want to stop so please let me know the process how could i stop wallee email.

Thanks,

thomashunziker commented

You can disable the email sending within your space. Under the email navigation entry you can disable the sending of any email message.

rajuodedara006 commented

Hello,

I'm not getting your solution. Because there is no email navigation in wallee

thomashunziker commented

I think it is better if you open a ticket with us as we could share details about your account. It has however nothing to do with the plugin as the platform is sending the email and as such your account / space has to be configured accordingly.

rajuodedara006 commented

I'm Currently on your wallee panel now let me know how can i send you ticket or if it is possible please let me know how can i disable email of payment slio and invoice one which is subjected as New Invoice for Order

thomashunziker commented

If the email is really been sent by wallee you can disable it with the button in the screenshot:
disable-email

With this any email sending from wallee itself will be disabled. The shop my still send emails.