Method to request support for newer devices
Opened this issue · 2 comments
Govee Device SKU
H6810, H6800, H6076, H70B1, H70C2
Govee2MQTT Version
2024.07.13-82ddc6e9
Describe the issue
how do we request support for devices?
I know the H6810's are the new net lights. One of the others is the Christmas tree lights that start at the top and run in strands straight down to the bottom. I'm not sure what the other three are. These are all recognized and show up in HA but they don't get the "Effect" button at the bottom of the device detail screen. Looking at the MQTT logs in MQTT Explorer they don't show the custom names given them, just their model number. They also do not contain a list of snapshots and effects and that is probably why they don't show up in HA. You can't show what you don't know. Is this a Govee thing where they are not publishing the information, or is it something on your side where you aren't asking for it for these devices since they are new and you haven't put them in the system yet?
Thanks
Startup Diagnostics
Everything is running it's just that the models don't appear to be supported.
Additional Logs
na
Home Assistant Logs
na
Anything else?
No response
When Govee enable support for them in their API, they will start to show up via the API in govee2mqtt. You need to ask Govee to enable their API for the devices that you bought or plan to buy, preferably the LAN API.
How can we check that they're not in the api ?
Can you give us a curl or something like that to send them a ticket with all details including json?