XDC SOLO G3 error message
motypas opened this issue · 5 comments
"The playback could not start because the content keys not be validated."
Why we give this message? What is the problem?
On other server (dolby, doremi) the ingest was working and play the test movie.
Please give a detailed description of what you are trying to do. I don't want to start assuming things so I need to know.
We create a SMPTE DCP and for the DCP the KDM... We upload to the server the DCP... The DCP was OK... After the DCP we try to ingest the KDM and we get the error. The machine is XDC CineStore solo G3 - 5.5.3
This DCP with KDM was working on other server dolby, doremi etc....
We think the problem maybe with the solo software version.... the latest is the 553(sp5) and this is just 553. Is it possible?
Version? CPL? KDM?
Please post the KDM you made for the Solo G3 so we can examine content and signer chain.
Tom, I'm closing this one. If you can come up with more details (like DCP authoring app, CPL, KDM etc.) feel free to reopen this issue. Thanks.