Getting a lot of blocked payments from customer due to high risk[CVC check Unavailable Street check Unavailable Zip check Unavailable]
Closed this issue · 1 comments
SajidRah71 commented
Describe the bug
When customers pay via link or apple pay or google pay everything works fine but as soon as they pay using card, their payment gets flagged as highest risks and it shows
CVC check
Unavailable
Street check
Unavailable
Zip check
Unavailable
it's not saying that the values are wrong(they aren't i have confirmed with customers) but rather that the checking for these values are unavailable. I don't know what's causing this issue.
Expected behavior
I just want the payments to be seemless. idk what's the issue. is it with my website or the plugin or the stripe itself.
Screenshots
Environment (please complete the following information):
- WordPress Version 6.5.4
- WooCommerce Version 9.0.0
- Stripe Plugin Version 8.4.0
- Browser any;
- Any other plugins installed
Please help with the issue