No vehicles returned - RAM

Question

No vehicles returned - RAM

Opened this issue a year ago · 7 comments

Trying to get this up and running with a RAM 1500.

No errors in the debug log, but this does show up

[10:12:14 DBG] {
  "Userid": "XXXXXX",
  "Version": 1690940726109,
  "Vehicles": []
}
[10:12:14 INF] Fetching COMPLETED. Next update in 15 minutes.

I can logon to https://connect.ramtrucks.com/ and see the commands I've issued from the app, however there is nothing on that site that allows me to control my truck, outside of setting up a PIN for alexa/google.

Answer 1 · 2023-08-25T23:05:05.000Z

I am having the same issue. Jeep Grand Cherokee, works on both Connect app and Jeep site but as op says there's nothing to control my vehicle, it links to the Mopar site for all the start/lock/etc. commands. Log below.

s6-rc: info: service legacy-cont-init: starting
s6-rc: info: service legacy-cont-init successfully started
s6-rc: info: service legacy-services: starting
s6-rc: info: service legacy-services successfully started
RUNNING IN STANDALONE MODE
[22:58:40 INF] Delay start for seconds: 1
[22:58:41 INF] {
"FiatUser": "rh******************",
"FiatPw": "",
"FiatPin": "",
"MqttServer": "192.168.254.220",
"MqttPort": 1883,
"MqttUser": "",
"MqttPw": "",
"RefreshInterval": 15,
"CarUnknownLocation": "Unknown",
"SupervisorToken": "************************************************************************************************************************************************",
"Brand": "Jeep",
"Region": "America",
"HomeAssistantUrl": "https://",
"StartDelaySeconds": 1,
"AutoRefreshLocation": false,
"AutoRefreshBattery": false,
"EnableDangerousCommands": true,
"ConvertKmToMiles": true,
"DevMode": false,
"UseFakeApi": false,
"Debug": true
}
[22:58:41 DBG] {
"FiatUser": "",
"FiatPw": "",
"FiatPin": "",
"MqttServer": "192.168.254.220",
"MqttPort": 1883,
"MqttUser": "",
"MqttPw": "",
"RefreshInterval": 15,
"CarUnknownLocation": "Unknown",
"SupervisorToken": "",
"Brand": 2,
"Region": 1,
"HomeAssistantUrl": "https://",
"StartDelaySeconds": 1,
"AutoRefreshLocation": false,
"AutoRefreshBattery": false,
"EnableDangerousCommands": true,
"ConvertKmToMiles": true,
"DevMode": false,
"UseFakeApi": false,
"Debug": true
}
[22:58:41 WRN] Mqtt User/Password is EMPTY.
[22:58:41 INF] Now fetching new data...
[22:58:41 INF] Mqtt connection successful
[22:58:42 DBG] {
"CallId": "",
"ErrorCode": 0,
"ErrorDetails": null,
"ErrorMessage": null,
"ApiVersion": 2,
"StatusCode": 200,
"StatusReason": "OK",
"Time": "2023-08-25T22:58:41.998+00:00"
}
[22:58:42 DBG] {
"UID": "IVAUSEN_",
"SessionInfo": {
"login_token": ""
},
"CallId": "",
"ErrorCode": 0,
"ErrorDetails": null,
"ErrorMessage": null,
"ApiVersion": 2,
"StatusCode": 200,
"StatusReason": "OK",
"Time": "2023-08-25T22:58:42.35+00:00"
}
[22:58:42 DBG] {
"id_token": "",
"CallId": "",
"ErrorCode": 0,
"ErrorDetails": null,
"ErrorMessage": null,
"ApiVersion": 2,
"StatusCode": 200,
"StatusReason": "OK",
"Time": "2023-08-25T22:58:42.472+00:00"
}
[22:58:43 DBG] {
"IdentityId": "",
"Token": ""
}
[22:58:44 DBG] {
"Userid": "IVAUSEN_",
"Version": 0,
"Vehicles": []
}
[22:58:44 INF] Fetching COMPLETED. Next update in 15 minutes.

Answer 2 · 2023-10-11T14:02:43.000Z

I'm having the same issue with Jeep, I'm getting the following

[10:00:22 DBG] {
"Userid": "0ca024006375xxxxxxxxxxxxxxxxxxxx",
"Version": 0,
"Vehicles": []
}
[10:00:22 INF] Fetching COMPLETED. Next update in 15 minutes.

Any Help?
Thanks

Answer 3 · 2023-10-11T14:19:42.000Z

Still seeing it on my 2019 Ram 1500 as well.

Answer 4 · 2023-10-11T20:34:40.000Z

Still seeing it on my 2019 Ram 1500 as well.

hmm something tells me this is going to take longer than we thought!

Answer 5 · 2024-02-07T18:14:15.000Z

I also have the same issue with Jeep USA.

[13:08:10 DBG] {
"Userid": "***”
"Version": 0,
"Vehicles": []
}
[13:08:10 INF] Fetching COMPLETED. Next update in 15 minutes.

Answer 6 · 2024-02-26T06:15:20.000Z

Adding myself to this list. Get the same issue with my Jeep Grand Cherokee as everyone above. Says it's connecting successfully to both the Fiat server and to MQTT but I get no devices or entities in the MQTTBroker

FiatChamp Debug Log:

s6-rc: info: service fix-attrs: starting
s6-rc: info: service fix-attrs successfully started
s6-rc: info: service legacy-cont-init: starting
s6-rc: info: service legacy-cont-init successfully started
s6-rc: info: service legacy-services: starting
s6-rc: info: service legacy-services successfully started
[01:10:51 INF] Delay start for seconds: 1
[01:10:53 INF] {
"FiatUser": "",
"FiatPw": "",
"FiatPin": "",
"MqttServer": "core-mosquitto",
"MqttPort": 1883,
"MqttUser": "",
"MqttPw": "",
"RefreshInterval": 15,
"CarUnknownLocation": "away",
"SupervisorToken": "***************************************************************************************************",
"Brand": "Jeep",
"Region": "America",
"HomeAssistantUrl": "http://supervisor/core",
"StartDelaySeconds": 1,
"AutoRefreshLocation": true,
"AutoRefreshBattery": false,
"EnableDangerousCommands": true,
"ConvertKmToMiles": true,
"DevMode": false,
"UseFakeApi": false,
"Debug": true
}
[01:10:53 DBG] {
"FiatUser": "",
"FiatPw": "",
"FiatPin": "",
"MqttServer": "core-mosquitto",
"MqttPort": 1883,
"MqttUser": "",
"MqttPw": "",
"RefreshInterval": 15,
"CarUnknownLocation": "away",
"SupervisorToken": "",
"Brand": 2,
"Region": 1,
"HomeAssistantUrl": "http://supervisor/core",
"StartDelaySeconds": 1,
"AutoRefreshLocation": true,
"AutoRefreshBattery": false,
"EnableDangerousCommands": true,
"ConvertKmToMiles": true,
"DevMode": false,
"UseFakeApi": false,
"Debug": true
}
[01:10:53 INF] Now fetching new data...
[01:10:53 INF] Mqtt connection successful
[01:10:54 DBG] {
"CallId": "",
"ErrorCode": 0,
"ErrorDetails": null,
"ErrorMessage": null,
"ApiVersion": 2,
"StatusCode": 200,
"StatusReason": "OK",
"Time": "2024-02-26T06:10:54.47+00:00"
}
[01:10:55 DBG] {
"UID": "",
"SessionInfo": {
"login_token": ""
},
"CallId": "(",
"ErrorCode": 0,
"ErrorDetails": null,
"ErrorMessage": null,
"ApiVersion": 2,
"StatusCode": 200,
"StatusReason": "OK",
"Time": "2024-02-26T06:10:55.097+00:00"
}
[01:10:55 DBG] {
"id_token": "",
"CallId": "",
"ErrorCode": 0,
"ErrorDetails": null,
"ErrorMessage": null,
"ApiVersion": 2,
"StatusCode": 200,
"StatusReason": "OK",
"Time": "2024-02-26T06:10:55.216+00:00"
}
[01:10:55 DBG] {
"IdentityId": "",
"Token": ""
}
[01:10:56 DBG] {
"Userid": "",
"Version": 0,
"Vehicles": []
}
[01:10:56 INF] Fetching COMPLETED. Next update in 15 minutes.

MQTTBroker Log:

2024-02-26 01:10:53: New client connected from 172.30.33.2:57858 as FiatChamp (p2, c1, k15, u'mosquitto-admin').

Answer 7 · 2024-04-27T17:38:23.000Z

Same issue for me with Jeep.