zaus/forms-3rdparty-integration

Not Integrating with Salesforce

Closed this issue · 4 comments

I know I created an issue earlier, but this time I've come back a little wiser. I've worked with my web host (pair.com) and Salesforce to test everything else this issue could possibly be caused by.

  • Several tests from several locations suggest that TLS 1.0, 1.1 and 1.2 are all enabled on my website/server.
  • I've tested Salesforce's native Web-To-Lead form on my website and it successfully communicated with Salesforce.
  • I've increased the Request Timeout to 300 to see if the connection severing early was an issue on my end or Salesforce. The wheel under the Contact Form 7 seems to spin for about 10 seconds before suggesting a successful submission.

So to me, the only possible answer is this particular plug-in or another component I've installed on my WP instance is creating an issue.

Again, the error I'm receiving is:

`(
[safe_message] => error object
[object] => WP_Error Object
(
[errors] => Array
(
[http_request_failed] => Array
(
[0] => cURL error 56: SSL read: error:00000000:lib(0):func(0):reason(0), errno 104
)

            )

        [error_data] => Array
            (
            )

    )

)`

Please help. I'm desperate for answers at this point. Additionally, I've reached out to folks on SF forums.

zaus commented

Some googling:

How big is your submission? Can you turn on wp_debug mode? Maybe there will be more info in the debug log?

Feel free to mark this as 'Closed' - In their recent update, Salesforce changed the Submission URL. Despite my speaking with them, this was not something they thought to mention as a potential solution. Thanks so much for your efforts and time!

zaus commented

Hahaha, sorry, I got a good chuckle out of that, mostly from relief; glad it was something easy to "fix". I'm surprised they weren't more vocal to subscribers about such a breaking change.

Haha - I'm okay with you laughing at my expense. I laughed too.