zoho/react-native-zohodesk-portal-sdk

push notification not work on iphone 8

hieplam opened this issue · 2 comments

hieplam commented

I'm following this document from step 1 to step 7 to config push notification when user let the app in background

Everything config properly (include setting in desk Zoho, upload .p12 file)
I've tried to start a chat from mobile device and an help desk answer. It work fine.

However when i let the app in background by press home button. or just kill app and open again. my app wont receive notification when help desk answer

i've created a repo here for demo, https://github.com/hieplam/zohotest please change your Zoho_ID, Org_ID in App.js

i'm looking for your reply, thanks

hieplam commented

any update?

Bala-Karunakaran commented

Hi @hieplam

I see one of the support reps has assisted you in ticket #71867061. Hope that helps. Should you have any queries please hit us up at support@zohodesk.com.