zokradonh/kopano-docker

z-push - cannot get mails via outlook app on iphone

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BMWfan commented

Describe the bug
After configuring the acount infos in the outlook app on my iphone, its accepting the account data but not recieving the mails.

To Reproduce
Steps to reproduce the behavior:

  1. Open Outlook App
  2. Select Kopano Mail Account
  3. Swipe down to get new mails.
  4. Getting info that there are actually no mails to read

Expected behavior
Getting Mails in the Outlook App.

Logs

  • out of the z-push container:
24/09/2022 19:09:05 [   53] [WARN] [dmack] FileStateMachine->GetStateVersion(): Failed on reading filename '/var/lib/z-push/users' - attempt: 1
24/09/2022 19:09:05 [   53] [WARN] [dmack] FileStateMachine->GetStateVersion(): Failed on reading filename '/var/lib/z-push/users' - attempt: 1
24/09/2022 19:09:05 [   53] [WARN] [dmack] FileStateMachine->GetStateVersion(): Failed on reading filename '/var/lib/z-push/users' - attempt: 2
24/09/2022 19:09:05 [   53] [WARN] [dmack] FileStateMachine->GetStateVersion(): Failed on reading filename '/var/lib/z-push/users' - attempt: 2
24/09/2022 19:09:05 [   53] [WARN] [dmack] FileStateMachine->GetStateVersion(): Failed on reading filename '/var/lib/z-push/users' - attempt: 3
24/09/2022 19:09:05 [   53] [WARN] [dmack] FileStateMachine->GetStateVersion(): Failed on reading filename '/var/lib/z-push/users' - attempt: 3
24/09/2022 19:09:05 [   53] [FATAL] [dmack] FileStateMachine->GetStateVersion(): Unable to read filename '/var/lib/z-push/users' after 3 retries
24/09/2022 19:09:05 [   53] [ INFO] [dmack] FileStateMachine->SetStateVersion() saving supported state version, value '2'
24/09/2022 19:09:05 [   53] [FATAL] [dmack] FileStateMachine->GetStateVersion(): Unable to read filename '/var/lib/z-push/users' after 3 retries
24/09/2022 19:09:05 [   53] [ INFO] [dmack] StateNotFoundException: FileStateMachine->GetStateHash(): Could not locate state '/var/lib/z-push/5/3/4ee56730015142b7a9d5895366eace35-devicedata' - code: 0 - file: /usr/share/z-push/lib/default/filestatemachine.php:93
24/09/2022 19:09:05 [   53] [ INFO] [dmack] Options request
24/09/2022 19:09:05 [   53] [ INFO] [dmack] Linking device ID '4ee56730015142b7a9d5895366eace35' to user 'dmack'
24/09/2022 19:09:05 [   53] [WARN] [dmack] FileStateMachine->LinkUserDevice(): Failed on reading filename '/var/lib/z-push/users' - attempt: 1
24/09/2022 19:09:05 [   53] [WARN] [dmack] FileStateMachine->LinkUserDevice(): Failed on reading filename '/var/lib/z-push/users' - attempt: 1
24/09/2022 19:09:05 [   53] [WARN] [dmack] FileStateMachine->LinkUserDevice(): Failed on reading filename '/var/lib/z-push/users' - attempt: 2
24/09/2022 19:09:05 [   53] [WARN] [dmack] FileStateMachine->LinkUserDevice(): Failed on reading filename '/var/lib/z-push/users' - attempt: 2
24/09/2022 19:09:05 [   53] [WARN] [dmack] FileStateMachine->LinkUserDevice(): Failed on reading filename '/var/lib/z-push/users' - attempt: 3
24/09/2022 19:09:05 [   53] [WARN] [dmack] FileStateMachine->LinkUserDevice(): Failed on reading filename '/var/lib/z-push/users' - attempt: 3
24/09/2022 19:09:05 [   53] [FATAL] [dmack] FileStateMachine->LinkUserDevice(): Unable to read filename '/var/lib/z-push/users' after 3 retries
24/09/2022 19:09:05 [   53] [FATAL] [dmack] FileStateMachine->LinkUserDevice(): Unable to read filename '/var/lib/z-push/users' after 3 retries
24/09/2022 19:09:05 [   53] [ INFO] [dmack] cmd='Options' memory='3.18 MiB/4.00 MiB' time='0.77s' devType='Outlook' devId='4ee56730015142b7a9d5895366eace35' getUser='dmack' from='52.97.182.45' idle='0s' version='2.6.1+0-0' method='OPTIONS' httpcode='200'

24/09/2022 19:14:26 [   58] [ INFO] [dmack] Options request
24/09/2022 19:14:26 [   58] [ INFO] [dmack] cmd='Options' memory='1.76 MiB/2.00 MiB' time='0.07s' devType='Outlook' devId='4ee56730015142b7a9d5895366eace35' getUser='dmack' from='52.97.182.45' idle='0s' version='2.6.1+0-0' method='OPTIONS' httpcode='200'
172.31.0.2 - - [24/Sep/2022:19:14:26 +0200] "OPTIONS /Microsoft-Server-ActiveSync?Cmd=Options&User=dmack&DeviceId=4ee56730015142b7a9d5895366eace35&DeviceType=Outlook HTTP/1.1" 200 0
24/09/2022 19:14:27 [   61] [ INFO] [dmack] cmd='FolderSync' memory='2.40 MiB/2.00 MiB' time='0.76s' devType='Outlook' devId='4ee56730015142b7a9d5895366eace35' getUser='dmack' from='52.97.182.45' idle='0s' version='2.6.1+0-0' method='POST' httpcode='200'
172.31.0.2 - - [24/Sep/2022:19:14:27 +0200] "POST /Microsoft-Server-ActiveSync?Cmd=FolderSync&User=dmack&DeviceId=4ee56730015142b7a9d5895366eace35&DeviceType=Outlook HTTP/1.1" 200 2455
24/09/2022 19:14:27 [   60] [WARN] [dmack] StatusException: ExportChangesICS->InitializeExporter(): Error, mapi_exportchanges_config() failed: 0xFFFFFFFF8004010F - code: 12 - file: /usr/share/z-push/backend/kopano/exporter.php:230
24/09/2022 19:14:27 [   60] [WARN] [dmack] StatusException: ExportChangesICS->InitializeExporter(): Error, mapi_exportchanges_config() failed: 0xFFFFFFFF8004010F - code: 12 - file: /usr/share/z-push/backend/kopano/exporter.php:230
24/09/2022 19:14:27 [   60] [ INFO] [dmack] cmd='Sync' memory='2.06 MiB/2.00 MiB' time='0.31s' devType='Outlook' devId='4ee56730015142b7a9d5895366eace35' getUser='dmack' from='52.97.182.45' idle='0s' version='2.6.1+0-0' method='POST' httpcode='200'
172.31.0.2 - - [24/Sep/2022:19:14:27 +0200] "POST /Microsoft-Server-ActiveSync?Cmd=Sync&User=dmack&DeviceId=4ee56730015142b7a9d5895366eace35&DeviceType=Outlook HTTP/1.1" 200 12
24/09/2022 19:14:57 [   54] [ INFO] [dmack] Options request
24/09/2022 19:14:57 [   54] [ INFO] [dmack] cmd='Options' memory='1.76 MiB/2.00 MiB' time='0.06s' devType='Outlook' devId='4ee56730015142b7a9d5895366eace35' getUser='dmack' from='52.97.182.45' idle='0s' version='2.6.1+0-0' method='OPTIONS' httpcode='200'
172.31.0.2 - - [24/Sep/2022:19:14:57 +0200] "OPTIONS /Microsoft-Server-ActiveSync?Cmd=Options&User=dmack&DeviceId=4ee56730015142b7a9d5895366eace35&DeviceType=Outlook HTTP/1.1" 200 0
24/09/2022 19:14:59 [   62] [ INFO] [dmack] cmd='FolderSync' memory='2.40 MiB/2.00 MiB' time='1.00s' devType='Outlook' devId='4ee56730015142b7a9d5895366eace35' getUser='dmack' from='52.97.182.45' idle='0s' version='2.6.1+0-0' method='POST' httpcode='200'
172.31.0.2 - - [24/Sep/2022:19:14:59 +0200] "POST /Microsoft-Server-ActiveSync?Cmd=FolderSync&User=dmack&DeviceId=4ee56730015142b7a9d5895366eace35&DeviceType=Outlook HTTP/1.1" 200 2455
24/09/2022 19:14:59 [   67] [WARN] [dmack] StatusException: ExportChangesICS->InitializeExporter(): Error, mapi_exportchanges_config() failed: 0xFFFFFFFF8004010F - code: 12 - file: /usr/share/z-push/backend/kopano/exporter.php:230
24/09/2022 19:14:59 [   67] [WARN] [dmack] StatusException: ExportChangesICS->InitializeExporter(): Error, mapi_exportchanges_config() failed: 0xFFFFFFFF8004010F - code: 12 - file: /usr/share/z-push/backend/kopano/exporter.php:230
24/09/2022 19:14:59 [   67] [ INFO] [dmack] cmd='Sync' memory='2.06 MiB/2.00 MiB' time='0.23s' devType='Outlook' devId='4ee56730015142b7a9d5895366eace35' getUser='dmack' from='52.97.182.45' idle='0s' version='2.6.1+0-0' method='POST' httpcode='200'