zulip/zulip-desktop

App hanging on start

lascimmia opened this issue · 2 comments

Describe the bug

On 2 of 4 identical PC with Zulip Desktop installed the app hangs on start, before the login mask, on the spinning wheel.

How to reproduce

It always happen on 2 PC, never on the other 2.

Expected behavior

Let me insert my credentials

Screenshots

None

Desktop (please complete the following information):

  • Operating System:
    Windows 10 (1803)
  • Zulip Desktop Version:
    Last one (just updated)

Additional context

Tried to delete and reinstall the app, deleting Zulip directories in %appdata% Local and Roaming.

alya commented

Thanks for the report! I started a discussion in the development community.

Check your firewall -- can the affected computers access the Zulip server in a web browser?