Discord Tickets Transcripts

A simple plugin for Discord Tickets which adds ticket transcripts (with ticket close logging). It's made for Discord tickets bot

Supported versions

This plugin has been tested on Discord Tickets versions:

3.1.x

It may not work on versions not listed above.

Features

If log_messages is enabled, this plugin sends embed with ticket transcript to log channel and to ticket creator (optional). Ticket transcrips can be sent as

Commands

This plugin does not add any commands.

Supported languages

Due to its simplicity, this plugin does not support localisation and is only available in a single language:

English (Great Britain)

Feel free to fork it and translate it if you need.

Installation

Run npm i AnonDev-org/discord-tickets_transcripts --no-save
Add AnonDev-org.discord-tickets_transcripts to the plugins array in your bot's config file (./user/config.js):
```
plugins: [
	'AnonDev-org.discord-tickets_transcripts'
]
```

Add a new property to your config file:

module.exports = {
	debug: false,
	defaults: {
		// ...
	},
	'AnonDev-org.discord-tickets_transcripts': {
		channels: {
			'<GUILD ID>': '<GUILD CHANNEL ID>'
		},
		type : "attachment", // attachment, hastebin or pastebin
		send_to_user: false, // true or false
	},
	locale: 'en-GB',
	// ...
	update_notice: true
};

Config options

Check Installation for example how to configure the plugin, the available options are listed below.

Name	Instructions	Type
channels	IDs of channels where do you want to send transcripts in the form of `'<GUILD ID>': '<GUILD CHANNEL ID>'`	Object, required
type	Type of transcripts, possible options are `attachment` (will upload it as attachment with the log embed), `hastebin` (will upload it to Hastebin server and add link in the log embed), `pastebin` (will upload it to Pastebin and add link in the log embed)	String, required
send_to_user	Do you want to DM the user with the transcript (log embed) - `true` or `false`	Boolean, required
disabled_servers	Array of servers where you don't want to get and log transcripts, you can leave it blank - `[]`	Array, optional
hastebin_url	URL of your custom hastebin server (with protocol and without slash at the end), by default it's `https://haste.pinglik.eu`	String, optional
pastebin_api_key	Your Developer API key from https://pastebin.com/doc_api	String, required (when type is set to `pastebin`)
transcript_raw_url	Return raw link of the transcript uploaded to Pastebin/Hastebin (`false` by default)	Boolean, optional
send_transcript_to_user	Do you want to DM the user also with the logs (transcript) - `true` or `false` (`true` by default, works only when `send_to_user` is `true`)	Boolean, optional

Updating plugin

It's really simple, just reinstall it using npm and restart your bot.

Run npm i AnonDev-org/discord-tickets_transcripts --no-save

Information

This is improved fork of this plugin.

Developed by AnonDev

If you need help you can join Pinglik Support Server and ask for help in #💛｜coding-help-support channel and we will help you 😉

If you would like to support me:

Are you looking for hosting (you get 5 USD monthly for free) for your Discord Tickets bot? You can use Railway, check out my guide here.

AnonDev-org/discord-tickets_transcripts