User is not able to signin
shristikatiyar opened this issue · 4 comments
MSAL is the recommended auth library for use with the Microsoft identity platform
Which Version of ADAL are you using ?
5.2.7
Which platform has the issue?
Xamrin.ios
What authentication flow has the issue?
Mobile
Interactive
Other? - please describe;
Is this a new or existing app?
The app is in production, uses the same version of ADAL, but started seeing this issue
Repro
var your = (code) => here;Expected behavior
User should be able to sign in
Actual behavior
User is not able tt sign in Error
--> Inner Exception Details
Exception type: Microsoft.IdentityModel.Clients.ActiveDirectory.AdalServiceException
, ErrorCode: service_returned_error
, StatusCode: 408
---> Inner Exception
Additional context/ Logs / Screenshots
O365MobileAppLog - 2021-03-30T202149.785.txt
User is a Global Admin and have a conditional access policy assigned enforcing MFA.
User have Company Portal and Authenticator installed
User is enrolled in Intune
Authenticator app Incident ID is: ZWRGTMY7
Company Portal Incident ID is: D5DF910E
Apps need to move to MSAL. We will not be fixing Adal issues.
Hi @bgavrilMS can we root cause the issue, will it be fixed after migration to MSAL.net
error code is sevice_not_available
It's just a timeout, see HTTP status code 408. Could be bad internet connection, could be an AAD outage (we had one last week).
It's just a timeout, see HTTP status code 408. Could be bad internet connection, could be an AAD outage (we had one last week).
Yes agrred form the error it seems service_not_available , but recently we got some more errors with this error code,.