Faveo Helpdesk is an automated Helpdesk system to allow you to manage customer support. It is built on the popular Laravel PHP framework. The TurnKey appliance includes the open source Community Edition, but the Faveo developers also offer a number of paid versions (hosted or self hosted).
To complete the experience, Faveo developers also provide free Community Edition Android and iOS apps. Faveo Helpdesk provides usage and upgrade documentation on their wiki, including documentation of the powerful API and development of Faveo plugins.
This TurnKey appliance also includes all the standard features in TurnKey Core, and on top of that:
- SSL support out of the box.
- Adminer administration frontend for MySQL (MariaDB) (listening on port 12322 - uses SSL).
- Postfix MTA (bound to localhost) to allow sending of email.
- Webmin modules for configuring Apache2, PHP, MySQL and Postfix.
- Webmin, SSH, MySQL: username root
- Adminer: username adminer
- Faveo Helpdesk: username is admin