Unable to validate credentials
vjainhighwirepress opened this issue · 1 comments
vjainhighwirepress commented
Hi Crossref Support Team,
Kindly note that we are unable to validate user credentials from http://doi.crossref.org/servlet/getForwardLinks?usr=&pwd= though the credentials are valid and we are able to log in on the portal. Please find below artefacts for your reference.
Please check if there is an issue. @ppolischuk @MikeYalter
Thanks
Vineet
pdavis8 commented
Hello,
Against the username "cbmed" the service for retrieving forward links has not been activated. You would need to contact us at support@crossref.org for us to check against your account and activate that service for you.
Thanks,
Paul