Verily, in partnership with Google Cloud, has launched a curated Dialogflow template for health systems and hospitals, enabling chat or voice bots to answer questions about COVID-19 symptoms and provide the latest guidance from public health authorities like the Centers for Disease Control and Prevention and World Health Organization (WHO).
It can:
- Automatically answer frequently asked questions about COVID-19
- Help users understand possible symptoms and severity
- Guide users to relevant information from public health authorities
You can:
- Launch your bot faster with curated content
- Customize to match your website and add content to address your organization and community needs
- Provide up-to-date information about COVID-19 to your community, which is updated regularly by Verily
Information on COVID-19 changes frequently. Check release dates and review content before launching your bot.
You can deploy a Twilio to Dialogflow "bridge" running serverless Cloud Run to expose your agent over SMS. See these instructions.
You can follow this quick start to interact with your agent using Dialogflow API.
Dialogflow has integrated with various text-based conversation platforms such as Facebook, Telegram, Line, Slack, etc. You can follow instructions at Integration Page to set up an integration for each platform.
Dialogflow provides a one-click integration for a telephone interface to your agent by selecting a phone number hosted by Google. See our documentation for detailed instructions. Please note that if you expect your virtual agent to have a high call volume, request a toll-free phone number during the set up.
The Verily COVID-19 Pathfinder virtual agent template (this "Template") and accompanying integration guide is provided by Verily Life Sciences LLC (in "/agent-template/" of this repository). By downloading, accessing or using the Verily COVID-19 Pathfinder virtual agent template you acknowledge and agree that you are authorized to accept these terms and conditions applicable to the Template on behalf of the individual or entity that will be using this Template and will communicate these terms and conditions to all users of the Template for compliance. You acknowledge and agree that the information in the Template does not contain or constitute medical advice and only contains guidance from publicly accepted, publicly available sources, such as the Centers for Disease Control and Prevention, the World Health Organization, Johns Hopkins, the American Heart Association, the American Diabetes Association, and the American Lung Association. The Template was designed for U.S. audiences. Prior to using the content of the Template, you are responsible for reviewing and approving each of the responses within the Template and will only provide the content to your web service users if you approve of the content. The Template by Verily Life Sciences LLC is subject to copyright and licensed to you under the CC-BY 4.0 License (a.k.a., the "Creative Commons Attribution 4.0 International Public License") including the disclaimer of warranties therein. Your use of this Template indicates your acceptance of all of the above stated and referenced terms and conditions. If you have a concern related to the content of the Template you can contact the Verily Life Sciences LLC support team via the following email address: covid19pathfinder@verily.com
Verily COVID-19 Pathfinder virtual agent template ("Template") versions:
- Version 2.0.0 is available at commit 1d61e4672fa24eb2cec1083c69b00fba255dd6f9, released on April 7, 2020 based on information locked on April 4, 2020.
- Version 3.0.0 is available at commit a9019b290c9d5f9cb006d3422f87a8dfdf4dfb10, released on April 10, 2020 based on information locked on April 4, 2020.
- Version 3.1.0 is available at commit cd4738b899644ee4643a67c07dcd461d308a4ed1, released on April 11, 2020 based on information locked on April 7, 2020.
- Version 3.2.0 is available at commit 1713158df677c34cb5adc200cc1bc9aa9cdf23af, released on April 17, 2020 based on information locked on April 14, 2020.
- Version 4.0.0 is available at commit d99e6e28e543dd557846dd89a40b5893a6102523, released on April 28, 2020 based on information locked on April 20, 2020.
- Version 4.1.0 is available at commit da7989b37bd38703248f2dd6f815402805d8201b, released on May 7, 2020 based on information locked on April 27, 2020.
- Version 4.2.0 is available at commit ee049824a12ed9f1bca1b1008bc3b31c5b8ee9ef released on May 13, 2020 based on information locked on May 8, 2020.
- Version 4.3.0 is available at commit 7ea18963a54271e697b4c484bb3bfacb332219b2 released on Jun 5, 2020 based on information locked on May 26, 2020.
The contents of this GitHub directory (except for Verily's directory /agent-template/ as referenced above) are provided under the Apache 2.0 license. The information in these files is for information use only and does not contain or constitute medical advice; it contains references to and integration guidance for the Verily COVID-19 Pathfinder virtual agent template. Any implementation of Verily COVID-19 Pathfinder virtual agent template and the information contained therein may not be accurate, consistent and/or up-to-date.