/pareto-chart

The Pareto Chart brings immediate focus to which reasons are part of the “vital few” and thus should receive attention first. By dropping a vertical line from where the horizontal line a t 80% intersects the cumulative percentage line, t his chart shows that traffic, oversleeping, and alarm failure are the most critical reasons that people in our survey are late for work. The next step in our problem solving activity might be to use the 5 W hys or Ishikawa/Fishbone Diagram techniques to determine the root causes of those reasons.

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pareto-chart

The Pareto Chart brings immediate focus to which reasons are part of the “vital few” and thus should receive attention first. By dropping a vertical line from where the horizontal line a t 80% intersects the cumulative percentage line, t his chart shows that traffic, oversleeping, and alarm failure are the most critical reasons that people in our survey are late for work. The next step in our problem solving activity might be to use the 5 W hys or Ishikawa/Fishbone Diagram techniques to determine the root causes of those reasons.