View the full Send Agentless Email Notification upon Outbound Message Delivery Failed Blueprint in the Genesys Cloud Developer Center.
This Genesys Cloud Developer Blueprint provides instructions for deploying a solution which enables businesses to notify their end-users (customers) about undelivered messages sent from the brand (Agent or Bot), while the end-user was not online. You can deploy all the components used in this solution with the Terraform Genesys Cloud CX as Code provider.
