/combase

Open Source White-Label Customer Support Chat – Powered by Stream Chat 🗯️

Combase – A Powerful White-Label Chat Support Platform

Combase Dashboard

Note: Combase is currently under active development and is not ready for production use.

What's Combase? 🤔

Combase is a fully functional and customizable chat support platform built for any use-case. Packed with an intuitive and exhaustive feature set, Combase can be easily extended for use with third-party APIs through the built-in plugin system. Stream Chat and Activity Feed APIs power Combase to ensure all conversations and interactions are lightning-fast.

Features 🔮

  • Support oriented realtime customer chat (polished for any support use-case) 💬
  • Full email support (bidirectional chat and email workflow) 📬
  • Agent friendly dashboard (an experience that makes sense) 😏
  • Lightweight and embeddable widget (easily embed on any site or app) 🧩
  • Realtime stats and metrics (detailed support overview) 👀
  • Role and permission management (choose who does what) 🔑
  • Built-in FAQ management (reduce support burden) 🤷‍♂️
  • Automatic routing (timezone, schedule, and ticket load based logic) 🗺️
  • Powerful plugins system (use existing plugins or build your own) 🧬
  • Modern tech stack and event-driven architecture (come code with us) 👩‍💻
  • Detailed UI component kit via Storybook (see what is possible) 💅

Want see more? Try the online demo.

Resources 🛠️

Code 👨‍💻

The codebase is open-source and available on Stream's GitHub. The code has been decoupled into several repos.

All reusable code that is specific to Combase is published on npm under the @combase.app organization.

Design Assets 🎨

Play with the components on Storybook 🔗

Download and inspect the designs on Sketch Cloud 🔗

Sketch Cloud