HearthSim/HSTracker

Constant crashes

Closed this issue · 15 comments

Flyslinger2 commented

Describe the bug
A clear and concise description of what the bug is.

To Reproduce
Steps to reproduce the behavior:

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  2. Click on '....'
  3. Scroll down to '....'
  4. See error

Game mode

  • Standard

  • Wild

  • Classic

  • Arena

  • Battlegrounds

  • Duels

  • Mercenaries
    Image 6-27-23 at 10 07 AM

  • Tavern Brawl

  • Dungeon Run/Book of Heroes/Book of Mercenaries

  • Single Player

Expected behavior
A clear and concise description of what you expected to happen.

Screenshots
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Version (please complete the following information):
Important: please specify the version of HSTracker that you are using

Additional context
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Log file
Attach the hstracker.log file found under /Users/<userid>/Library/Logs/HSTracker/ directory (or use the Help->Open log directory)

Deck code
If the problem happens with a specific deck, please include the deck code used.

fmoraes74 commented

Unfortunately a screenshot is not sufficient for debugging crashes. Have you updated your MacOS to a newer version?

Flyslinger2 commented
fmoraes74 commented

Current MacOS is 13.4.1.

You can attach a crash report found in the Console application and I can take a look but I cannot make any promises as there is nothing similar being reported by others.

alsospacebar commented

I'm seeing crashes with Bassgill comps. I'm attaching hstracker.log and a crash log from my last game where it just happened (note I am on the latest Ventura Beta).

hstracker.log
HSTracker-2023-08-20-120110.json.txt

fmoraes74 commented

Seems like some went off in the BobsBuddy integration or Mono. I will try to update the CoreCLR to the latest version for the next patch and see if that helps. These crashes are tricky and I will try to find some solution but it is not trivial.

alsospacebar commented

I'm aware this probably isn't the right place but I just want to express my appreciation for you having a new version so fast with this massively complex patch. Very impressed and thankful.

fmoraes74 commented

I'm aware this probably isn't the right place but I just want to express my appreciation for you having a new version so fast with this massively complex patch. Very impressed and thankful.

Thanks for the kind words. I hope the new version may have helped with the crashes but no guarantees at this point

alsospacebar commented

I've not seen any more Bassgill crashes so far (although it didn't happen always, just most of the time). I did see a crash on startup - hstracker was the first app I started after a reboot. I've only seen this once, ever, so it may not matter. Logs attached.
hstracker.log
startup-crash.txt

(do you prefer these text dumps or the .ips files from DiagnosticReports?)

alsospacebar commented

Today another crash - I think this is Rylak related, but am not sure.
hstracker.log
tracker-crash.txt

fmoraes74 commented

Does this still happen with version 2.5.4?

alsospacebar commented

I have another Rylak crash - apologies, I don't have a hstracker.log .
crash.txt

alsospacebar commented

Does this still happen with version 2.5.4?

Here's a startup crash with 2.5.7, after a reboot.

hstracker.log
startup-crash.txt

fmoraes74 commented

I am able to recreate the crash on a standalone attempt, hope to have fix by next version.

Flyslinger2 commented

OK!

fmoraes74 commented

This is fixed in version 2.5.8. Please reopen if that's not the case.