/hextet.otrs.theme

EIONET Otrs Theme

Primary LanguageCSS

HEXTET OTRS SKIN

Installation

In order to install the HEXTET OTRS Skin, go to the Custom directory in your OTRS deployment directory (e.g.: /opt/otrs/Custom):

$ cd /opt/otrs/Custom
$ git clone https://github.com/HextetSystems/hextet.otrs.theme

Edit install.sh and make sure OTRS_USER, OTRS_GROUP and OTRS_ROOT variables are set correctly for your environment, then:

$ sudo ./install.sh
Log into OTRS system with the admin user, go to SysConfig Core::Web and set:
Loader::Agent::DefaultSelectedSkin to hextet
then go to Frontend::Customer and set:
Loader::Customer::SelectedSkin to hextet

In order to be able to use our own favicon.ico, we need to change Frontend::ImagePath to <OTRS_CONFIG_Frontend::WebPath>skins/Agent/hextet/img/

OTRS Theme:

To activate the theme in otrs, we need to go to SysConfig Core::Web and add our HEXTET theme to Frontend::Themes and make it active. To make our theme the default theme, we need to go to SysConfig Core and change the DefaultTheme setting to HEXTET . This will apply our theme to all users that have not previously set the Theme preference in their user preferences.

If we want the theme default theme setting to override user's preferences, then we need to set our default theme on a host level DefaultTheme::HostBased.