ABC User Feedback

ABC User Feedback is a standalone web application that manages Voice of Customer (VoC) data. It allows you to gather and sort feedback from your customers. The product is being applied and used in services worth 10 million MAU.

Features

ABC User Feedback provides the following features:

Getting Started

The frontend is built with NextJS and the backend is built with NestJS. We provide Docker images for fast and easy setup.

System Requirements

💡 Before you begin, make sure you have the following installed:

Required

Optional

SMTP - for mail verification during making accounts
OpenSearch v7 - for performance on searching feedback

You can use docker-compose.infra.yml file for requirements.

Docker Hub Images

We publish two images to https://hub.docker.com at every release.

Web Admin Frontend

docker pull line/abc-user-feedback-web

API Backend

docker pull line/abc-user-feedback-api

Configuration

Frontend

👉 Go to Frontend README

You can configure the frontend for session password, maximum time span to query, etc.

Backend

👉 Go to Backend README

You can configure the backend for MySQL, SMTP for email verification, OpenSearch-powered improved search experience, etc.

Setup Dev Environment (Local)

ABC User Feedback is using a monorepo (powered by TurboRepo) with multiple apps and packages.

Follow the instructions below to set up a local development environment.

Clone the repository and install dependencies:

git clone https://github.com/line/abc-user-feedback
cd abc-user-feedback
pnpm install

Spin up all required infrastructure (Mysql, OpenSearch, etc.) using Docker Compose:

docker-compose -f docker/docker-compose.infra.yml up -d

Make an .env file in apps/api and apps/web by referring to .env.example (web environment variables, api environment variables)
Apply database migrations:

cd apps/api
npm run migration:run

To start developing, run the dev target of both of apps in root directory:

pnpm dev

Also, you can run the dev target of one of apps in root directory:

# web
pnpm turbo run dev --filter=web

# api
pnpm turbo run dev --filter=api

ADMIN WEB GUIDE

For detailed information on using the admin web interface, please refer to our Admin Web Guide.

Build Docker Image

For your code build, you can build docker image using docker-compose. Please refer to remote caching and deploying with docker using turborepo.

docker-compose build

Then, run docker-compose

docker-compose up -d

Contributing Guidelines

Please follow the contributing guidelines to contribute to the project.

License

Copyright 2023 LINE Corporation

LINE Corporation licenses this file to you under the Apache License,
version 2.0 (the "License"); you may not use this file except in compliance
with the License. You may obtain a copy of the License at:

  https://www.apache.org/licenses/LICENSE-2.0

Unless required by applicable law or agreed to in writing, software
distributed under the License is distributed on an "AS IS" BASIS, WITHOUT
WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. See the
License for the specific language governing permissions and limitations
under the License.

See LICENSE for more details.

IMHOJEONG/abc-user-feedback