/slack-to-servicenow-integration

📲📥 Slack to ServiceNow is a Node.JS Slack Integation that allows users to create ServiceNow tickets within a Slack Channel using a slash command or @mention a custom slackBot

Primary LanguageJavaScript

Slack To ServiceNow Integration

📲📥Slack To ServiceNow Api is a NodeJS application for creating a service now ticket within Slack and pushing this to the ServiceNow API

Installation

Use the package manager npm

npm install slackToServiceNowApi

Usage

We set up our application by adding the below code:

const { createEventAdapter } = require('@slack/events-api');
const slackSigningSecret = process.env.SLACK_SIGNING_SECRET;
const slackEvents = createEventAdapter(slackSigningSecret);
 
// Read the port from the environment variables, fallback to 3000 default.
const port = process.env.PORT || 3000;
 
(async () => {
  // Start the built-in server
  const server = await slackEvents.start(port);
 
  // Log a message when the server is ready
  console.log(`Listening for events on ${server.address().port}`);
})();

Built With 🛠️

  • NodeJS - a JavaScript runtime built on Chrome's V8 JavaScript engine. Version 12.16.1 LTS
  • Express - Dependency Management. Default package manager for the JS runtime environment Node.js
  • NPM - Dependency Management. Default package manager for the JS runtime environment Node.js
  • Slack Web API - a package that contains a simple, convenient, and configurable HTTP client for making requests to Slack's Web API, with over 130 methods.
  • Slack Events API - a package taht helps your app respond to events from Slack's Events API such as new messages, emoji reactions, files, and much more.
  • ServiceNow API - A software-as-a-service provider, providing technical management support, such as IT service management, to the IT operations of large corporations, including providing help desk functionality
  • Jasmine - A behavior-driven development framework for testing JavaScript code.
  • Nodemon - A utility that will monitor for any changes in your source and automatically restart your server. Perfect for development. Install it using npm.[devDependency]
  • Node Slack SDK - Slack Developer Kit for Node.js.
  • [ES6/ES7](http://es6-features.org/#Constants | https://developer.mozilla.org/en-US/docs/Archive/Web/JavaScript/ECMAScript_Next_support_in_Mozilla#ECMAScript_2017) - ECMAScript Next refers to new features of the ECMA-262 standard (commonly referred to as JavaScript) introduced after ECMAScript 2015. New versions of ECMAScript specifications are released yearly.

Contributing 👐

Pull requests are welcome. For major changes, please open an issue first to discuss what you would like to change.

Please make sure to update tests as appropriate.

Reference

Inspired by this refernce here

Authors 📖

  • Jake Westerfield - Primary Work

License 🔬

MIT