/ChatAssistPro

ChatAssist Pro is an advanced AI-powered chatbot designed to streamline customer support interactions. It offers prompt and accurate responses to a wide range of customer queries, from order tracking to account management, ensuring a seamless and efficient user experience. With intuitive handling of FAQs and intelligent intent recognition.

Primary LanguagePython

FAQ Customer Support Chatbot API

https://replit.com/@HappyHappy19/chatbotapi

Setup

Prerequisites

Ensure you have the following installed:

  • Python (>=3.10)
  • pip (package installer for Python)
  • Poetry

Installation

  1. Clone the repository:

    git clone <url>
cd customer-support-chatbot

  2. Install the required Python packages using Poetry:

    poetry install
or
pip install fastapi uvicorn spacy

  3. Run the app:

     uvicorn main:app --reload

Using Docker

If you prefer using Docker, you can pull the Docker image and run the application in a container:

  1. Pull the Docker image:

     docker build -t chatbotapi .

  2. Run the Docker container:

    docker run -p 8000:8000 chatbotapi

This FastAPI app provides two endpoints:

/chat (POST): Accepts a JSON payload with a "message" field and returns the chatbot's response. /faqs (GET): Returns the first 5 FAQs from the loaded FAQ list.

You can test the API using tools like curl, Postman, or by creating a simple frontend application that makes requests to these endpoints.

Contributing

Contributions are welcome! Here's how you can contribute:

  1. Fork the repository.
  2. Create a new branch (git checkout -b feature/improvement).
  3. Make your changes.
  4. Commit your changes (git commit -am 'Add new feature').
  5. Push to the branch (git push origin feature/improvement).
  6. Create a new Pull Request.

License

This project is licensed under the MIT License - see the LICENSE file for details.