/haxplore-2.0-submissions

Grievance Redressal App for Institutes

Primary LanguageDart

InstiComplaints-App

This is the official code repository for That_One_Guy . This InstiComplaints App was developed during HaXplore 2.0, the online hackathon conducted by Codefest, the annual departmental fest of Computer Science department, IIT BHU Varanasi.

Team Name

  • Kenny Patel
  • Diya Agrawal

InstiComplaints-App

Overview

In this fast-moving world with intensive coursework, students find very less time to share their problems. At almost every university, the students reside in hostels, and most of those hostels have offline complaint registration opening only 2-3 hours a day which some students miss. This project focuses on the digitization of these complaint management systems and provide their easy access to students.

This is an app for digital storage and management of complaints.

Functionalities

  1. Digital Storage and Management of Complaints

  2. The app has 3 types of users – Students, Admin and Moderators. Moderators act as the mediators between the admins and the students in this system. They can be the members of elected hostel bodies.

  3. 24/7 Registration of Complaints

  4. Authentication using Institute Email-Id

  5. Students can add their complaints

  6. The categorisation of Complaints into categories like gymkhana, administration, student parliament, hostel or some other general complaint.

  7. Users can see complaint of other students, can apply filters on complaints and bookmark them too.

  8. Status of Complaint - Open/Closed/ Pending/ Rejected

  9. Student will get notified as soon as status of his/her bookmarked complaint is changed.

Technology used

  • flutter
  • firebase

Screenshots/Demo Video

Presentation

Below are some of the screenshots from our App

Usage

  • Clone the repository in your system.
  • Setup android studio and download the required technologies.
  • Either directly run the app connecting your phone with your pc and run "flutter run" or make an apk from this repo downlad android folder using git or any tool that you prefer.

Tracks used

open track

AWS Services Used

Write in brief about how you used AWS service to improve your application.