/Lifetimes-package-for-CLV

Demonstrates how Python's lifetimes package can identify high-value customers and predict their future purchasing behavior. Utilizing the BG/NBD model to forecast purchase frequency and the Gamma-Gamma model to estimate transaction value, this repository aids in crafting targeted marketing strategies.

Primary LanguageJupyter Notebook

Customer Lifetime Value Prediction using Python's Lifetimes Package

This repository demonstrates how to use Python's lifetimes package to predict Customer Lifetime Value (CLV) and identify high-value customers. By applying the BG/NBD and Gamma-Gamma models, businesses can predict future purchasing behavior and estimate transaction value, enabling targeted marketing strategies that enhance customer retention and maximize revenue.

Table of Contents

Introduction

In a competitive e-commerce landscape, understanding Customer Lifetime Value (CLV) is essential for retaining customers and optimizing marketing efforts. This project uses the lifetimes package to estimate CLV, helping businesses focus on high-value customers.

Usage

  1. Data Preparation: Load and preprocess your customer transaction data.
  2. Modeling: Apply the BG/NBD model to predict purchase frequency and the Gamma-Gamma model to estimate transaction value.
  3. CLV Calculation: Calculate CLV by combining the model outputs.
  4. Analysis: Use the results to inform targeted marketing strategies.

Model Overview

BG/NBD Model

Predicts the frequency of future purchases based on historical transaction data.

Gamma-Gamma Model

Estimates the average transaction value, providing a comprehensive view of customer value when combined with the BG/NBD model.

Results

By using these models, businesses can:

  • Identify customers with high potential value.
  • Predict future purchasing patterns.
  • Enhance marketing strategies based on customer value predictions.

Contributing

Contributions are welcome! Feel free to fork the repository and submit a pull request. For significant changes, please open an issue to discuss your ideas.