/OpenQueueMetricsAddOns

A set of community-contributed scripts for QueueMetrics

Primary LanguagePHP

OpenQueueMetricsAddOns

A set of community-contributed scripts for QueueMetrics. This project was originally hosted on SourceForge but was moved to GitHub.

The following projects are hosted:

Ansible splitter

Controls a set of Uniloader splitters via Ansible

Ansible FusionPBX

Downloads data from a FusionPBX system and pushes it to multiple QueueMetrics Live instances. Pushes configuration automatically (agents and queues) from FusionPBX to each QM instance.

The Flantel qmon.php wallboard - Version 1.1

This is the original script, and a QM users' all-time favourite. Now patched to support QueueMetrics 15.02.

Qloaderd monitor - Version 1.0

A script to be run nightly that will notify the sysadmin of the errors encountered in the Qloader's log file.

Count Agents - Version 1.0

A PHP script that counts how many unique agents are running on a given set of queues and period

Remove all agents - Version 1.0

A bash script that removes all dynamic agents from a queue.

Sample project - Version 1.0

This is a sample project to show standard file layout for sub-projects.

Sugar CRM Integration - Version 1.1

Integration between QueueMetrics live agent page and SugarCRM for opening the CRM contact page starting from a caller id information. Now including a REST script for SugarCRM 6.5+

VTiger CRM Integration - Version 1.0

Integration between QueueMetrics live agent page and VTigerCRM for opening the CRM contact page starting from a caller id information

XML-RPC Test Servlet - Version 1.0

A basic Java Servlet to query Queuemetrics XML-RPC. A useful tool during development.

JSON PBX actions - Version 1.0

A simple PHP JSON example library can be used to interact with QueueMetrics to perform PBX actions like login/logout, pause and unpause agents etc.

Log IVR response to QM

Shows how to log an IVR that is run at the end of a call to a QA form in QueueMetrics.

Examples for data block XS03

You can download JSON data and have it appear in QM. Here are a few configuration examples you can use to get started.

See also

Other projects you may be interested in