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Rocket.Chat's user documentation.

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Rocket.Chat

In a world where collaboration is the backbone of productivity, Rocket.Chat stands out as a secure and customizable open-source platform for all your communication needs. Whether you're a small team or a large enterprise, Rocket.Chat ensures you have full control over your data and conversations with robust privacy and seamless integration across devices and platforms.

{% hint style="info" %} Effective December 15, 2023, Rocket.Chat will cease support for connections from cloud services and official mobile/desktop apps to workspaces running legacy versions outside our support window. Users on unsupported legacy servers are advised to upgrade to the latest Rocket.Chat version to ensure continued access to cloud, mobile, and desktop applications. Each Rocket.Chat version is supported for six months post-release. {% endhint %}

Why Rocket.Chat?

  • Ownership: Your data stays yours. With Rocket.Chat, you enjoy complete data sovereignty whether you choose our self-hosted or SaaS solution.
  • Customization: Tailor your workspace to fit your team's needs with extensive customization options and a wide range of apps and integrations.
  • Compliance: Meet stringent data protection standards with a platform that supports GDPR, HIPAA, FINRA, FedRAMP, and more.
  • Collaboration: Unify your communication with features that connect colleagues, businesses, and customers across various channels in real-time.

Product and Security Offerings

  • Team collaboration - A single point for secure internal and cross-company collaboration.
  • Omnichannel customer service - Engage in seamless interactions with customers regardless of how they connect with you.
  • Chat engine - Create customized messaging experiences within your apps with our flexible chat engine.
  • Marketplace - Enhance your communication with a plethora of apps and native integrations.
  • Data Privacy and Security: Admins can configure workspaces to align with company policies backed by top-tier security measures.

Choose Your Deployment

  • On-Premise: Full ownership with secure, self-managed installations tailored to your security needs.
  • Cloud: Benefit from our scalable cloud infrastructure, ensuring optimal performance and compliance.

Getting Started

Resources at Your Fingertips

Stay Updated

  • Latest Releases: Discover the newest features and stay informed about the latest changes and how they may impact your setup.

Join the Community

Engage with other Rocket.Chat users, contribute to the conversation, and help shape the future of communication.