MTrab/landroid_cloud

Landroid Cloud entities not available

ThorPrez opened this issue · 4 comments

Describe the issue

Just installed the integration, cloud connection is working, because both mowers were shown.
But I haven´t any entities und the mowers are shown as offline.

What version of Home Assistant Core has the issue?

2024.5.5

What was the last working version of Home Assistant Core?

No response

What version of the Landroid Cloud integration do you have installed

v5.0.5

What type of installation are you running?

Home Assistant OS

Which make and model is the mower used for this integration?

Worx Landroid M500 (WR141E)

Diagnostics information (NOT log entries!)

home-assistant_landroid_cloud_2024-06-04T20-19-06.830Z.log

Relevant log entries

none

Additional information

Those services are shown:
landroid_cloud_services
As you can see, entities not available:
landroid_entities

Looking at the logs, everything should be fine, but you haven't attached debug info - could you please do that?

Have had same issues, sometime reloading integration account entity helps but not always.

Hi. Sorry for late response, was out of contry for a while.
Which debug info ? The logfile was generated with enabled debug info.

For another time, when diagnostics are asked, then it is this one, as it contains alot of information about the integration
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