TechSupport - the DodgySoft Technical support system. This project is part of the material for the book Objects First with Java - A Practical Introduction using BlueJ Sixth edition David J. Barnes and Michael Kölling Pearson Education, 2016 This project is discussed in chapters 5 and 12. This project implements a technical support system for customers of the DodgySoft software company. Users can describe their software problems and get advice instantly! The idea is based on Eliza - a famous program described by Joseph Weizenbaum in 1966. (Do a web search for "Eliza" and "Weizenbaum" if you want to know more about this.) In fact, it is much more primitive than Eliza. But that's enough to match the quality of many software companies' technical support advice... ;-) To start this program, create a SupportSystem object and execute the "start" method. Then start describing your problem by typing in the terminal window. The purpose of this project is to demonstrate and study library classes, such as ArrayList, HashMap, HashSet, and Random.