Using NLP to analyse sentiments from restaurant reviews and building a Model using Naive Bayes.
##DELIVERABLES FOR THE RESTAURANT
Sentiment-based binary classification model (positive/ negative) for customer reviews received on business’ facebook page: a. Idea is to build an inhouse customer support team, b. to resolve customer issues through phone call, c. ensuring they revisit.
● Assumptions ○ all numbers & special characters dropped ○ review language is english ● Trained a classification model, for ○ predicting customer review as good/bad ○ using Naive Bayes classifier