/Analyzing-Telecom-Provider-Customer-Churn-main

Analyzing Telecom Provider Customer Churn with Power BI

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Overview

This repository contains the code and documentation for my Analyzing Telecom Provider Customer Churn project using Power BI. In this project, I analyzed customer churn patterns, demographics, and various factors contributing to churn for a telecom provider.

Key Insights

In this project, I focused on gaining insights into several critical aspects of customer churn, including:

  • Churn Demographics image
  • Groups and Categories image
  • Unlimited Plan image
  • International Calls image
  • Contract Type image
  • Age Groups image
  • Payment and Contract image
  • Extra Charges image
  • More Insights image

Project Highlights

  • Exploratory Analysis: I conducted a comprehensive exploration of the telecom provider's customer data, uncovering valuable insights.

  • Data Transformation with DAX: I used Data Analysis Expressions (DAX) to create calculated columns and measures for advanced data analysis.

  • Interactive Dashboards: I developed interactive Power BI dashboards that showcase the project's findings using charts, graphs, and KPIs.

Contributing

If you'd like to contribute to this project or have suggestions for improvements, please open an issue or submit a pull request.

Feel free to reach out with any questions or feedback. I'm excited to share this project and explore the world of data analytics with you!