Parature-API
This was a simple gem I wrote to facilitate interaction with the Parature API.
Installation
Clone the repo and then run the following commands:
bundle install # install dependencies
rake install # build and install the gem
Getting Started
You will need your Parature URL, Dev Token, AccountID, and DeptID
require 'parature'
BASEURL = "https://sn.parature.com"
TOKEN = "abcdefg1234567890hijklmnopqrstuvwxyz0987654321"
ACCOUNTID = 11223
DEPTID = 33221
p = Parature::Parature.new(BASEURL, TOKEN, ACCOUNTID, DEPTID)
accounts = p.get_accounts
puts accounts.length
puts accounts.first.Account_Name.text
puts accounts.last.Account_Name.text
my_company = accounts.find {|node| node.Account_Name.text =~ /^My Company Name$/ and node['service-desk-uri'] }
puts my_company
id = my_company[:id]
id = 1
account = p.find_account_by_id(id)
puts account
p.set_related_accounts(1, %w(2 3 4 5 11243) )
What's Next
This gem as it is meets my needs for interacting with Parature.
I am releasing in the hopes that someone else may find it useful.
Use at your own risk.